Upgrade shuts down Michigan's network

State workers in Michigan couldn't access their network-based files or e-mail accounts May 16 because an upgrade of the government’s active service directory knocked out several servers, Matt Williams reports in Government Technology.

Officials thought the upgrade was successful, but when employees came to work that morning, they couldn’t access e-mail or files that had been saved to the network. Service was knocked out for more than two hours until the state went back to its old — and still active — directory.

The upgrade has been indefinitely postponed, and the state is looking into the outage’s cause and its effect on state government operations, Government Technology reports.

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