Houston streamlines emergency dispatch system

  • By GCN Staff
  • Jul 11, 2011
Houston's emergency center has started a new alert system that streamlines getting notifications for emergency dispatches from alarm monitoring companies, Sarah Rich writes in Government Technology.

The computer-aided dispatch system named the Automated Secure Alarm Protocol ends the need for alarm monitoring companies to call the center about alarm notifications, the article states.

Under this system, an alarm company directly notifies police dispatchers without having to go through the city's emergency, as in the past. The system was developed through a partnership between the Central Station Alarm Association and the Association of Public‐Safety Communications Officials International and is expected to save up to $2 million annually, according to the story.

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