Avaya rolls out new family of government networking services

Civilian and defense agencies now have access to a new family of hosted and managed communications and networking services. These capabilities offer a unified communications infrastructure that meets federal cybersecurity standards and allows agencies with aging infrastructure to quickly upgrade their operations.

Developed by Avaya Government Solutions, Government Outsourcing Solutions is a group of hosted and managed services for unified communications, contract services and data networking.

Built around the company’s Collaborative Cloud Framework and containing a scalable, session initiation protocol-based architecture, GovOS combines Avaya Aura unified communications applications, networking and services. This allows the services to support agencies of all sizes, from remote offices to large organizations with tens of thousands of users, company officials said.

GovOS services come in two configurations: Delivered as private, hosted services with local survivability over a secure cloud-based infrastructure, or as a private managed service over an organization’s internal network. Both types of service are supported by a dedicated network operations center providing around-the-clock service.

Agencies using the services will be able to incorporate the latest collaborative communications applications such as mobility and video tools. Organizations will be able to streamline decision-making, re-engineer business processes, and provide seamless support to office personnel, mobile workers and telecommuters, company officials said.

The unified communications and data networking services are currently available. Contract center applications will be added to the GovOS platform later this year, company officials said.

GovOS services meet Federal Information Security Management Act and Risk and Authorization Management Program accreditation standards.

The service can be ordered through several federal contracts, including the General Services Administration's IT Schedule, GSA Alliant, GSA Connections II, GSA NetworkX and the Washington Interagency Telecommunications Services.


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