DC Zoning Office system shreds paper-based processing
For years, the D.C. Office of Zoning, which provides administrative and technical assistance to the District’s Zoning Commission and Board of Zoning Adjustment, required applicants for zoning approvals to appear in person and submit 20 copies of all supporting documents. The tedious paper-based workflow caused difficulties in retrieving information, significant storage costs and laborious coordination with other agencies. Responding to what had become an intolerable system, the DCOZ IT team developed a Web-based system that provides for electronic case filing, processing, management of zoning cases and electronic distribution of final decisions.
Extensive training was conducted to ensure a successful launch of the system and smooth ongoing operations. Today, the IZIS enables the public to conduct online searches and instantly retrieve case information going back to 1970.
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