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Good offers calculator for agency mobile performance

Mobile security provider Good Technology introduced a free tool to help agencies compare the total cost of ownership of their mobile technology investments against industry standards and identify areas to improve.

Good said its Mobile Cost of Ownership (MCO) Analyzer is designed to help federal IT managers better understand their mobile IT costs by comparing the impact of financial variables such as shifts in agency labor, carrier or annual infrastructure costs.

Agencies can also download a customized report showing their relative annual costs and offering recommendations on how to reduce them, according to Good, which views some agencies as slow to embrace mobile tech, “because, quite simply, they are preoccupied with other IT priorities.”

The company believes the free MCO Analyzer might help change that tendency. “The right mobile investments will actually help [agencies]  cut costs across the board – a huge missed opportunity to responsibly manage taxpayer dollars,” said the firm.

Brian Reed, the company’s chief mobility evangelist, said attempts to limit mobile costs have led organizations to adopt bring-your-own-device policies.

“But many organizations find that BYOD doesn’t save them what they expected. And that’s because approximately 40 percent of all mobile costs relate to support and operations rather than device costs,” he said. “By failing to identify and optimize key mobile cost drivers, they are effectively wasting money.”

The total cost of ownership for mobile can quickly escalate between the costs of devices, telecom contracts and support. But few organizations accurately track the total cost of their mobile investments, or identify the cost components within them, Good said.

The MCO Analyzer works with the company’s other mobile device management tools, including the Good Mobile Service Management (MSM), which monitors mobile transactions end-to-end to analyze the performance of an agency’s mobile infrastructure.

“An organization with 1,000 mobilized employees with an average cost structure could save over half a million dollars annually with MSM. At the same time, they can ensure a smooth user experience and a consistent, resilient quality of service.”

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