State legislature sites need UX tuneup
- By Amanda Ziadeh
- Aug 12, 2015
If usability is the key to successful websites, state legislatures have some work ahead of them.
A recent report that compared features of legislative websites to those in industry found that state legislature sites are less mobile friendly and use fewer analytical tools and security protocols.
FiscalNote, a legislative and regulatory analytics company, compared features of 54 state legislature websites to the web technologies employed by 973 software-as-a-service companies, and found the majority of states’ sites to significantly “trail industry standards.
On the front end, a mobile CSS and responsive design offer content flow, scalability and better user experience that is more frequently found on the SaaS sites.
Usability aside, state legislature sites excel in the site speed category. According to FiscalNote, the average state legislature homepage weighs 949 KB and requires 40 server requests. The average page weight for all websites on the Internet is 2,131 KB with 101 server requests.
FiscalNote advocates states adopting technologies to enhance usability to provide better online services for citizens.
Amanda Ziadeh is a former reporter/producer for GCN.