boston pilots new website

Boston streamlines its site for mobile

Boston is giving residents a peek at its redesigned Boston.gov site, pilot.boston.gov, to show the responsive design and new functionality and to encourage citizen feedback while the website continues to be developed.

The pilot site’s responsive design optimizes content to fit all screens -- especially important with today's diversity of mobile devices -- and currently features topic pages to make it easier to find tools and resources. The redesigned site will also include a more robust menu and navigation bar to help users efficiently and intuitively find what they need, the city said.

The revamp comes in response to an audit of the more than 20,000 indexed pages on the current site, which made it difficult for residents to find information and navigate their way around online services. The pilot’s design addresses this by using curated content from various departments to reduce the need to visit multiple sites. It also presents content on topical pages organized on how a resident thinks about a certain issue – like owning a car or starting a business.  

"We are creating a digital front door for City Hall that is friendly, convenient and worthy of our connected, tech-savvy city,” said CIO Jascha Franklin-Hodge.

Boston’s Digital Team is working with IDEO, a global design firm, and Acquia, a local technology provider, to make the new Boston.gov possible. Residents are encouraged to share their thoughts on the redesign through the feedback navigation on the pilot website.

The site is set to fully launch later this year.

About the Author

Amanda Ziadeh is a former reporter/producer for GCN.

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