Mobile management software could have unlocked shooter

Mobile management software could have unlocked shooter's iPhone

The heated debate over whether the Justice Department can compel Apple to unlock the iPhone of San Bernadino shooter Syed Farook might have been avoided had the county-owned phone the shooter used been enrolled in the agency’s mobile device management program.

Although San Bernadino County had a MDM contract with MobileIron, the technology was not installed on the shooter’s phone, county spokesman David Wert told the Associated Press. Each county department makes its own decisions on mobile device management, he said.

MDM software allows IT managers to install work-related apps and software updates, track the phone’s location, check battery life and delete all information in case of loss or theft.

While not all organizations use mobile device management, MDM adoption rates are generally higher among government users, Gartner’s mobile and client computing research group’s Terrence Cosgrove told AP.

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