8 tech trends that will drive public sector change
- By Amanda Ziadeh
- May 10, 2016
What: “Innovating in the Digital Era: A Public Sector Perspective,” Deloitte’s annual Technology Trends report capturing perspectives on IT trends from clients, industries, academia, start-ups, venture capitalists and leading tech vendors
Why: With technology’s potential to rapidly disrupt the enterprise, it’s important for agencies to build a foundation to support changes in the IT landscape.
Findings: The report identified eight trends likely to disrupt government business in the next 18-24 months, and highlighted how organizations can take advantage of these developments.
1. Right-speed IT: Because traditional single-speed delivery models don’t align with high-speed innovation, agencies should invest in processes, platforms, capabilities and talent to support a range of speeds needed for various projects.
2. Augmented and virtual reality: Because AR and VR have the potential to affect IT services from the data center to the customer, agencies should experiment with integrating the technology with the real world.
3. Active Internet of Things: IoT initiatives are shifting toward managing data and leveraging infrastructures already built into manufacturing machinery and IT software. Agencies should move from strategy to prototyping and take advantage of opportunities to automate, boost analytics efforts and use signal analysis.
4. Redeveloping core systems: Agencies should take steps to modernize the underlying technology stack of legacy systems, making investments cloud platforms, virtualization and in-memory databases.
5. Autonomic platforms: New IT architectures built on autonomic platforms, virtualization, containers and advanced management and monitoring tools can help agencies eliminate waste and support strategic business processes.
6. Blockchain: Use of the blockchain distributed ledger to secure transactions could disrupt the transactions, contracts and trust of government processes. Agencies should experiment with the technology to find new efficiencies for costly, slow, or unreliable transactions.
7. Industrialized analytics: To realize the full potential of data to enhance customer engagement, boost employee skills and yield new products and services, organizations should adopt multi-tiered data usage and management models and invest in industrial-grade analytics.
8. Social impact missions: Agencies should harness emerging technologies for social good, and examine the potential impact they may have on society, education, health care and the environment.
Find the full report here.
Amanda Ziadeh is a former reporter/producer for GCN.