responder with cellphone

Taking emergency management to the edge

When government agencies need to communicate in emergencies, most of the efforts push information through a central command center.  DMI’s Endzone platform seeks to upend that model by giving fireld staff situational awareness with a mobile application.

The app allows agencies to stream multiple video feeds and set up geo-fences around an individual or device to report the status and location of targeted audiences, improving the coordinator’s situational awareness and emergency management in real time. First responders can see a map view of their incident and also communicate with each other in the field as crises arise.

“A lot of these command centers were built for a time when the first responder would call back to the command center to create the geo-fencing capabilities, gain access to video or send messages to others,” Chris Tengwall, senior of vice president of mobility at DMI, told GCN.  “We realized that we can make this process more mobile-centric because first responders are always carrying their mobile devices.”

Teams deployed in the field can use the app to monitor recovery activities through tools such as bread crumbs that track locations that have already been serviced.  Secure messaging and video conferencing helps first responders communicate with each other in the field regardless of a phone’s operating system.

Endzone is a scalable cloud or on-premise service that can works with 4G, LTE and Wi-Fi networks.

About the Author

Sara Friedman is a reporter/producer for GCN, covering cloud, cybersecurity and a wide range of other public-sector IT topics.

Before joining GCN, Friedman was a reporter for Gambling Compliance, where she covered state issues related to casinos, lotteries and fantasy sports. She has also written for Communications Daily and Washington Internet Daily on state telecom and cloud computing. Friedman is a graduate of Ithaca College, where she studied journalism, politics and international communications.

Friedman can be contacted at sfriedman@gcn.com or follow her on Twitter @SaraEFriedman.

Click here for previous articles by Friedman.


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