Austin's one-stop shop for traffic management
- By Sara Friedman
- Jun 13, 2018
For years, Department of Transportation employees in Austin, Texas, responded to traffic signal issues using siloed systems that relied on spreadsheets and paper-based processes. As part of a shift to consolidate operations, the department built a series of dashboards so doing maintenance in the field would have access to all the information they need.
The Data and Performance Hub takes data from the city’s open data portal and surfaces the information relevant to traffic management. Users can monitor traffic signals, make signal requests and track signal projects and the city’s annual signal timing program.
“My team has been working closely with our colleagues who are on the front lines in the transportation management center and planning staff to determine what information would be most useful to them as they monitor the transportation system,” Austin DOT Senior IT Supervisor John Clary told GCN. “We’ve been letting them drive the needs and development path of the dashboard.”
A key part of the portal development was determining how much information was suitable to share. Clary said it was important for his staff to make the information “useful and empowering but not overwhelming.”
Information is kept current in the traffic portal through Python scripts that check for updates in Austin’s traffic systems every two minutes and push the data into the information hub. All of the data is also available for download, making it easy for users to leverage the information for their own projects.
“We want to let the public know all of the work that we are doing around signal timing and everything else,” Clary said. “If the public knows what we are doing, [that] helps us to stay accountable for our work.”
As staff and public get adjusted to the open data platform, the department has plans to make more data available, including information on street signs, pavement markings and parking availability.
Sara Friedman is a reporter/producer for GCN, covering cloud, cybersecurity and a wide range of other public-sector IT topics.
Before joining GCN, Friedman was a reporter for Gambling Compliance, where she covered state issues related to casinos, lotteries and fantasy sports. She has also written for Communications Daily and Washington Internet Daily on state telecom and cloud computing. Friedman is a graduate of Ithaca College, where she studied journalism, politics and international communications.
Friedman can be contacted at firstname.lastname@example.org or follow her on Twitter @SaraEFriedman.
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