2018 Government Innovation Awards
Eyeing a workforce management future
The government’s approach to workforce management has been stuck in the past, which exacerbates an already cumbersome hiring process and makes it difficult for talented individuals to transition in and out of government jobs. But the Office of Personnel Management’s Human Resources Line of Business is working to change that.
OPM is developing a software-as-a-service talent management solution and an employee digital record that promise to improve agencies’ use of analytics, artificial intelligence and robotic process automation to better manage their workforces.
The SaaS tool will establish a federal integrated business framework that will create federal data standards and ultimately a human capital data exchange.
The employee digital record will form the basis of a single, secure data exchange among agencies in a secure, cloud-based environment. The goal is to make all agencies’ employee data consistent and interoperable from the first stages of the hiring process until an employee leaves the government. Agencies will be able to analyze performance metrics, planning and trend data to aid in their decision-making.
Together, those efforts can help the government more cohesively manage its workforce.
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