FBI adds dual-route feature to threat reporting system
- By Mark Rockwell
- Nov 08, 2019
The FBI has implemented a new threat-sharing capability on its Law Enforcement Enterprise Portal (LEEP).
FBI Director Christopher Wray told the Senate Homeland Security and Governmental Affairs Committee that his agency has added a "dual route" capability to its eGuardian incident reporting platform that allows the agency to send terror threat notices to both its field offices and state law enforcement fusion centers.
The eGuardian platform was implemented in 2009 to distribute suspicious activity reports, or SARs, to FBI field offices as well as state law enforcement agencies. eGuardian is a "sensitive but unclassified" information sharing platform that hosted by the FBI's Criminal Justice Information Services Division as a service on LEEP, according to the bureau.
The dual-notification capability, Wray said, has resulted in arrest of at least one person "within hours" of the notification being sent out to a state fusion center.
In the wake the Marjory Stoneman Douglas High School shooting, Wray said, the bureau had "made extensive changes" to the way it handles tips from the public, including the agency's technology, such as the call center, staffing, training and oversight.
Wray described the task of winnowing thousands of tips phoned into the FBI's call center as very difficult. He said he visited the call center in Clarksburg, W.Va., and "sat in with call operators" to get a feel for its operations.
The call center, he said, handles 3,000 tip calls per day. Of those, about 60 are a potential threat to life. Yet the FBI can't act on 80% of those, he said, because they're don't qualify for its jurisdiction.
This article was first posted to FCW, a sibling site to GCN.
Mark Rockwell is a senior staff writer at FCW, whose beat focuses on acquisition, the Department of Homeland Security and the Department of Energy.
Before joining FCW, Rockwell was Washington correspondent for Government Security News, where he covered all aspects of homeland security from IT to detection dogs and border security. Over the last 25 years in Washington as a reporter, editor and correspondent, he has covered an increasingly wide array of high-tech issues for publications like Communications Week, Internet Week, Fiber Optics News, tele.com magazine and Wireless Week.
Rockwell received a Jesse H. Neal Award for his work covering telecommunications issues, and is a graduate of James Madison University.
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