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2020 Government Innovation Awards

Kentucky transforms human capital management

This is the first year since 1981 that Kentucky government employees aren’t completing their annual performance evaluations on paper forms and using the red pens required for signatures. As a result, an estimated 1.1 million pieces of paper will be saved annually and state officials will gain deeper insights into employee performance.

MyPerformance

Kentucky Division of Technology Services

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Now the over 300 managers who participate in the executive branch’s performance management program can sign and store those documents electronically via MyPerformance, a new feature within the state’s on-demand, portal-based talent management platform called MyPurpose.

Employees can use MyPerformance to set goals that include weights and deadlines, track their progress and complete self-reviews. Managers can more easily identify performance that is worthy of special recognition, create observation checklists and identify employees’ skills gaps. Managers can also automate recording and reporting of performance evaluations.

From a business and human resources perspective, the digitization of performance evaluations provides the access to real-time data and feedback that paper forms didn’t. Because of MyPerformance, officials can now run reports and monitor compliance.

“When you have a technical solution, it can really make processes more efficient,” said Alaina Myers, deputy commissioner in Kentucky’s Department of Human Resources Administration.

The MyPurpose portal has already transformed applicant tracking and learning management and will eventually add onboarding. “When you look at recruitment, onboarding and, after they’re onboarded, learning and performance, it truly will be a one-enterprise solution,” said Robbie Perkins, director of Kentucky’s Division of Technology Services.

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