Car mechanic simulation (image by Virtual Rehab)

Rehabilitating prisoners in a virtual world

Virtual Rehab hopes to bring virtual reality educational and rehabilitation experiences to prisoners.

Leveraging the wisdom (and ignorance) of crowds (ShutterStock image)

Leveraging the wisdom (and ignorance) of crowds

A new IARPA project aims to improve human reasoning through large-scale, structured crowdsourcing.

augmented reality for training at Sandia National Laboratories (photo by Randy Montoya)

AR-based nuclear security training

Researchers at Sandia National Laboratories have been working with augmented reality to improve security training for nuclear facilities.

autonomous vehicle (ShutterStock image)

Driving the autonomous vehicle conversation

Policy makers and auto industry executives discuss government’s role in autonomous vehicles.

Fingerprint biometrics (ShutterStock image)

Making fingerprints more reliable biometrics

The intelligence community's research arm is working on detecting fake fingerprints and developing devices to collect fingerprint data without a human operator.

Image courtesy of D-Wave

Cybersecurity firm buys next-gen quantum machine

Temporal Defense Systems plans to use the D-Wave 2000Q to solve complex cybersecurity problems affecting governments and commercial enterprises.

Resolving IoT

Resolving IoT 'trust issues'

The National Institute of Standards and Technology is looking for tools to facilitate the security, reliability and privacy of clusters of networked Internet of Things devices.

D-Wave quantum machine (Photo by D-Wave)

D-Wave open sources quantum app development software

Having brought the first quantum machine to market, the company is now working to expand the tools and applications for the quantum ecosystem.

Smart transportation hits interoperability speed bump

Smart transportation hits interoperability speed bump

Although many states are outfitting their roads with smart technology, they are still faced with interoperability challenges resulting from auto manufacturer-specific devices.

Navy speeds AR-aided helmet from concept to demo

Navy speeds AR-aided helmet from concept to demo

The Navy’s Battlespace Exploitation of Mixed Reality Lab moved a sailor's idea for an augmented-reality-based unified gunnery system to a prototype with little time and funding.

NIST quantum encryption

NIST looks for defense against code-cracking quantum machines

Pulling together quantum-resistant cryptography will take time, and NIST feels that, unless it starts now, that new cryptography won’t be ready.

In search of better flu forecasting

In search of better flu forecasting

The Centers for Disease Control and Prevention is working with 21 research teams to develop flu forecasting capacity in the United States.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.


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