Insider Insights

  • digital transformation (chombosan/

    Cloud services are the key to agencies' transformation

    Without a digital transformation, agencies may soon be unable to meet the demands of their tech-savvy citizens. And cloud promises greater efficiency and security at lower cost.

  • checking phones (GaudiLab/

    Securing networks in the sharing age

    Thanks to social media, employees are offering up personal information that can put agencies security at risk.

  • DevOps (Kalakruthi/

    Adopting DevOps: What agencies need to know

    Real digital transformation requires more than buzzwords. These tips and tools are a good start.

  • secure keys (

    SSH keys: The elephant in the compliance room

    Poor SSH key management can open agencies to threats and compliance audit failures.

  • compliance (EtiAmmos/

    Agencies love the Cybersecurity Framework, but loathe compliance

    Automated processes can make compliance headaches a thing of the past.

  • phishing (wk1003mike/

    Why phishing attacks are increasingly targeting the public sector (and what you can do about it)

    Many agencies rely on legacy email security solutions that fail to address today's sophisticated phishing attacks.

  • Robotic process automation  (Alexander Supertramp/

    Robotic process automation delivers better results for citizens

    Applying automation to business processes can reduce or eliminate many of the obstacles to delivering fast, efficient citizen outcomes while keeping humans at the heart of government service.

    Comments: 1
  • woman texting (KieferPix/

    Government embraces next-gen citizen services with chatbots

    Agencies are using chatbots to field citizen question, facilitate complex tasks and increase engagement.

    Comments: 2
  • Online document management (Jirsak/

    How can agencies improve collaboration? The answer might surprise you.

    Online document management helps government employees collaborate by streamlining processes and helping them manage the massive number of documents needed for day-to-day operations.

  • image of the Earth taken from the moon (NASA)

    A one-stop shop for out-of-this-world multimedia

    NASA's cloud-based library standardized 50 years of images, videos and audio files to help employees and the public find and download content.

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  • election security (

    Best practices for election systems security

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