Pulse

By GCN Staff

Blog archive

Report: Best practices for big data projects

Report: Realizing the Promise of Big Data, from the IBM Center for the Business of Government

Description: The 44-page report begins with a history of big data, cites differences between big data in the public and private sectors and includes some big data use cases in federal as well as state and local government.

Drawing on interviews with chief information officers from every level of government, it presents big data implementation steps, or best practices, grouped by the phases of a big data project: planning, execution and implementation. 

The major insights from the CIOs focus on big data lifecycle questions related to design, execution, implementation, and post-implementation. Other findings are classified by the key area they are focused on — organization, personnel, business processes, technology and external environment.

Key points: Among the 10 findings:

CIOs succeed in big data projects by first tackling simple, yet visible, problems for the agency.  Building maps of data elements is a valuable tool to uncover intricacies such as data dependencies, interactions among data elements and organizational factors. They also also help teams visualize the data space and identify areas for intervention.

A skilled task force is necessary to oversee a big data project. A staff with expertise in the technology, business and policy aspects of the project can help prevent any major surprises and ensure everything goes as planned.

The development of key performance indicators is critical to big data projects. Both process and outcome measures are essential to the project’s success. Performance measures are centered on improving efficiency, such as lowering the cost of operations. Outcome measures focus on how the customers perceive the service being delivered.

Bottom line: With the rise of big data in recent years, the data sets of government agencies have become critical resources. It is essential that CIOs and public sector IT managers take the proper steps to ensure successful big data projects.

Posted by Mike Cipriano on Feb 21, 2014 at 11:13 AM


Featured

  • People
    Federal CIO Suzette Kent

    Federal CIO Kent to exit in July

    During her tenure, Suzette Kent pushed on policies including Trusted Internet Connection, identity management and the creation of the Chief Data Officers Council

  • Defense
    Essye Miller, Director at Defense Information Management, speaks during the Breaking the Gender Barrier panel at the Air Space, Cyber Conference in National Harbor, Md., Sept. 19, 2017. (U.S. Air Force photo/Staff Sgt. Chad Trujillo)

    Essye Miller: The exit interview

    Essye Miller, DOD's outgoing principal deputy CIO, talks about COVID, the state of the tech workforce and the hard conversations DOD has to have to prepare personnel for the future.

Stay Connected

Sign up for our newsletter.

I agree to this site's Privacy Policy.