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SSA to expand enterprise e-discovery toolset

SSA to expand enterprise e-discovery toolset

The Social Security Administration is looking to expand its e-discovery capabilities to better manage the types of data that serve as evidence, from emails, text, and images to calendars, audio/video files, websites and computer programs. 

In a recent sources-sought notice, SSA said the contract on its current solution expires in May 2016, and the agency must “proactively manage the electronic discovery process to avoid sanctions, unfavorable rulings and a loss of public trust.”

SSA is looking for an enterprisewide system that can manage the following:

Document types: Microsoft PSTs, loose emails in .msg format, Microsoft Office documents, PDF files, SharePoint, WordPerfect documents, web pages, pictures and social media posts. The solution should also be able to filter out system documents and automatically OCR non-text based documents when they are imported.

Capacity:  65,000 active custodians and 250 attorneys, with 100 concurrent users. The system should have the ability to import and retain up to 5 TB in the first year and 25 TB in fifth year of the contract.

Security:  SSA is looking for a single sign-on for users, passwords for password-protected documents and PSTs so they can be decrypted upon ingestion, an interface with Microsoft Active Directory to add and authenticate users, and the ability to limit/grant access to certain functions using role-based access controls.

Search: Customizable query and results that search on "tags" and metadata, email attachments and embedded documents within emails.

Responses are due Dec. 8. 

Posted by GCN Staff on Nov 13, 2014 at 1:29 PM


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