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By GCN Staff

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Microsoft Dynamics CRM Online for Government now available

Microsoft Dynamics CRM Online for Government is now generally available to all U.S. government customers and partners.

First announced in December, CRM Online for Government is based on the Microsoft Dynamics’ public cloud offering, designed for FedRAMP compliance and operated by cleared personnel in the continental United States.

Featuring core case management functionality, Dynamics CRM Online Government lets agencies modernize business applications quickly and inexpensively, Microsoft said. The tool connects departments, teams and data, “making it ideal for an expansive variety of use cases, including field inspections, constituent service and task management,” the company added.

Microsoft said that Dynamics customers will be able to use existing on-premises investments and benefit from integration with Azure and Office 365 government community clouds to help ensure secure access to public sector applications and workflows.

CRM Online is already used in King County, Wash., which is migrating a number of citizen service solutions and correspondence tracking workloads to Dynamics CRM Online for Government.

The company also announced partners who have developed CRM Online-based solutions for government, such as Investigative Management from Planet Technologies, Public Records Tracker from Webfortis and Event Permitting from Tribridge.

Posted by GCN Staff on Jan 07, 2015 at 10:34 AM


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