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Partnership to enhance dispatch, GISl tools for public safety

Partnership to enhance dispatch, GIS tools for public safety

Two veteran suppliers in the geospatial marketplace have joined forces to help improve the management and precision of public sector emergency response software and solutions.  

Intergraph, a longtime vendor of computer-aided dispatch technology, and geospatial and mapping software developer Esri said they planned to collaborate to “more tightly align their respective public safety response platforms.”

The firms said they would combine efforts to integrate aspects of Intergraph’s computer-aided dispatch system (I/CAD) and and Esri’s ArcGIS platform to better both systems.

CAD and GIS are essential to public safety and incident management. Together, call-taking and dispatch software, maps and spatial data provide agencies with the information they need to provide for and protect the public. Solutions that work cohesively enable agencies to do their jobs quicker and more efficiently.

The first step of the partnership will involve the integration of Intergraph’s I/Map Editor for ArcGIS.  The I/Map Editor will work directly with ArcGIS for map production in I/CAD to create a better workflow efficiency in both systems.

 I/Map allows users to build and edit road networks, maintain address points, create polygons for emergency service zones as well as maintain graphic features.  Among its intelligent mapping capabilities, I/Map enables configuration and legend settings, editing for stored values on streets for routing, and locating map features based on addresses, streets, common place names or intersections.

“Esri is pleased that Intergraph has chosen to enable its computer-aided dispatch solution to work more directly with our ArcGIS Platform,” said Russ Johnson, Ersi public safety director. “The combined solution will benefit the computer-aided dispatch market, the public safety GIS community and citizens around the globe.”

Posted by Mark Pomerleau on Mar 24, 2015 at 6:15 AM


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