Pennsylvania moves to automate licensee list sales
Pennsylvania’s Bureau of Professional and Occupational Affairs (BPOA), which licenses nearly 1 million professionals, will now offer online list sales of its licensees.
Last year, list sales generated close to $250,000 in revenue for the state, but the process of getting these lists to buyers was difficult. Lists had to be ordered by email and paid for in advance by check. Then the BPOA staff had to contact each purchaser to get preferred search criteria for a database query before emailing out the final list.
The new system allows list buyers to purchase a licensee list by filling out an online form. Once the payment process is complete, a receipt and a comma-delimited list are sent to buyer via email.
The state expects the online service to increase government transparency while saving taxpayer dollars.
"By allowing the public to order, pay for and generate lists online, staff costs will be kept to a minimum," said Acting Secretary of the Commonwealth Pedro A. Cortés. "This is all part of our goal of leveraging technology to provide better customer service and, in the process, realize cost savings. The goal is to be more efficient and user-friendly."
As part of the same wave of technology upgrades, Letters of Good Standing for any licensee can also be requested online.
Posted by Derek Major on Jul 20, 2015 at 2:22 PM