Pulse

By GCN Staff

Blog archive
Pennsylvania moves licensee list sales online

Pennsylvania moves to automate licensee list sales

Pennsylvania’s Bureau of Professional and Occupational Affairs (BPOA), which licenses nearly 1 million professionals, will now offer online list sales of its licensees.

Last year, list sales generated close to $250,000 in revenue for the state, but the process of getting these lists to buyers was difficult. Lists had to be ordered by email and paid for in advance by check. Then the BPOA staff had to contact each purchaser to get preferred search criteria for a database query before emailing out the final list.

The new system allows list buyers to purchase a licensee list by filling out an online form. Once the payment process is complete, a receipt and a comma-delimited list are sent to buyer via email.

The state expects the online service to increase government transparency while saving taxpayer dollars.

"By allowing the public to order, pay for and generate lists online, staff costs will be kept to a minimum," said Acting Secretary of the Commonwealth Pedro A. Cortés. "This is all part of our goal of leveraging technology to provide better customer service and, in the process, realize cost savings. The goal is to be more efficient and user-friendly."

As part of the same wave of technology upgrades, Letters of Good Standing for any licensee can also be requested online.

Posted by Derek Major on Jul 20, 2015 at 2:22 PM


Featured

  • Defense
    The U.S. Army Corps of Engineers and the National Geospatial-Intelligence Agency (NGA) reveal concept renderings for the Next NGA West (N2W) campus from the design-build team McCarthy HITT winning proposal. The entirety of the campus is anticipated to be operational in 2025.

    How NGA is tackling interoperability challenges

    Mark Munsell, the National Geospatial-Intelligence Agency’s chief, talks about talent shortages and how the agency is working to get more unclassified data.

  • Veterans Affairs
    Veterans Affairs CIO Jim Gfrerer speaks at an Oct. 10 FCW event (Photo credit: Troy K. Schneider)

    VA's pivot to agile

    With 10 months on the job, Veterans Affairs CIO Jim Gfrerer is pushing his organization toward a culture of constant delivery.

Stay Connected

Sign up for our newsletter.

I agree to this site's Privacy Policy.