County streamlines business taxes, licensing
Clark County, Nevada, will be able to issue a consolidated tax invoice for its businesses, automate workflows and seamlessly review licensing applications.
Clark County, Nevada, will soon more easily issue one consolidated annual invoice for organizations that operate several business streams, an effort that was complex given the dozens of licensed businesses located within its casinos and resorts.
Bringing that information together for taxation purposes previously required county leaders to use several applications, an effort that proved difficult given that the casinos in the county supported gaming, alcohol and cannabis sales, short-term rentals and other accommodations, bars and other businesses.
That tax invoicing process will be easier under a $7 million multiyear partnership between Clark County and government cloud solutions provider Accela to modernize management of licensed business services. The company already partners with various governments across the United States to streamline state and local agency workflows and improve customer experience.
Using Accela’s cloud-based services, including its Civic Platform, Civic Application for Business Licensing and Citizen Access public portal, officials said Clark County will have quicker turnaround time and automated workflows and more seamless review of licensing applications across different departments.
Accela will configure its platform to meet Clark County’s needs, set up new integrations, migrate data from legacy systems and enable custom reporting features, work that Vincent Queano, director of Clark County’s Administration Department, said in a statement will help “expand our digital capabilities and continue to improve our business licensing services.”
This new Accela service also can scale to meet the county’s future needs, as it relies on cloud technology. Brian Weber, Accela’s vice president of global strategic pursuits, noted that Clark County could open cannabis consumption lounges as soon as next year, a move that would require more licensing and compliance management. Already, he said, some casinos are “more complex than most medium sized cities.”
Meanwhile, Las Vegas in particular continues to experiment with autonomous vehicles and robotic delivery, efforts that Weber said show the city is the “center of the universe when it comes to new technologies.” With these Accela solutions, he said, when new ordinances pass, new rules and regulations can “bolt on” to the existing offering to meet changing requirements.
Accela already partners with Clark County to support its building, planning, public works and code enforcement departments, and it also helped the county’s Department of Information Technology migrate to the cloud.
Governments can save time, money and staff with the cloud, Weber said, and for Clark County in particular it will help bring “functionality and predictability.”