Cloud & Infrastructure

Lifting efficiency and innovation with an enterprise platform

One large agency’s hybrid digital platform helped it overcome challenges related to its structure, risk aversion and culture.

Cloud & Infrastructure

Governments view open source as critical for enhancing digital services, experts say

The U.S. government is “still in the process of organizing and coordinating” its own strategy around the use of open source software, according to a CISA official.

Cloud & Infrastructure

City to integrate fleet vehicles with GPS network

Cincinnati aims to modernize its fleet using GPS that tracks vehicle location, collects engine data and improves communication among drivers and dispatch.

Cloud & Infrastructure

Broadband maps for Indian Country called ‘horrible,’ ‘egregious’ and ‘negligent’

Tribal advocates say the FCC’s maps are symbolic of wider, systemic issues, but help may be on the way via a new Virtual Tribal Broadband Office.

Cloud & Infrastructure

Running fiber-optic cable to rural communities is part of Maine’s ambitious broadband plan

Maine’s governor has pledged that everyone in the state who wants high-speed internet will be able to get it by the end of 2024. In just one small, Down East town, that means installing 60 miles of fiber-optic cable.

Cloud & Infrastructure

COBOL: You’re thinking about it wrong

The workhorse computing language suffers from a “major image problem” rooted in fundamental misperceptions, researchers say.

Cloud & Infrastructure

FCC releases proposed rule to give drones more spectrum access

As unmanned aircraft systems have increasingly versatile uses, the FCC wants comments on how best to share band access with more connected devices.

Cloud & Infrastructure

Flexibility, culture key to attracting laid-off tech workers

State and local agencies looking to pick up staff from layoffs at tech companies should be “leaning into different flexibilities,” said one expert.

Cloud & Infrastructure

Language accessibility a growing priority for cities

City websites using machine translations still look to humans to ensure accuracy.

Cloud & Infrastructure

More with less: City cuts back website, increases engagement

A customer-focused information architecture helped Olathe improve customer experience for residents and streamline workflow for staff.

Cloud & Infrastructure

Broadband equity impossible without data integrity

Agencies need access to accurate, consistent and contextualized data to close the digital divide.

Cloud & Infrastructure

Lack of cloud backups poses a ‘real problem’ for data protection, expert says

A Veeam report found that a third of IT leaders did not think their cloud data needed to be backed up for security.

Cloud & Infrastructure

Senators press FCC on map that will guide billions in broadband infrastructure funding

State and local officials and others have raised questions about the accuracy of the The Federal Communications Commission map and the process to make corrections to it.

Cloud & Infrastructure

How automation helps agencies stop emergency relief fraud

Paired with strong management and effective safeguards, automation can help funders streamline and strengthen their reviews without burdening applicants.

Cloud & Infrastructure

How states integrate GIS and elections

Despite accelerated timelines and lack of GIS-trained staff, states have geocoded voter addresses, assigned voters to newly redrawn precincts and improved transparency for voters and elections officials.

Cloud & Infrastructure

County streamlines business taxes, licensing

Clark County, Nevada, will be able to issue a consolidated tax invoice for its businesses, automate workflows and seamlessly review licensing applications.

Cloud & Infrastructure

Broadband map challenges underway despite ‘flawed’ process

Filing challenges is onerous and relies too much on crowdsourced data, observers say.

Cloud & Infrastructure

Machine learning digs into states’ archives

Amid growing backlogs of archival data, states are turning to machine learning to streamline records management.

Cloud & Infrastructure

How one state pays down technical debt

Colorado made reducing tech debt its top “Wildly Important Goal” because it presents security, customer experience and workforce risks and impedes digital transformation.

Cloud & Infrastructure

How the infrastructure act aims to take on digital discrimination

The FCC is considering adopting a set of recommendations for state and local governments that would address disparities in broadband service.

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