Data & Analytics

Measuring the administrative burden of government programs

Current measures of customer experience don't include the learning, compliance or psychological costs people face when applying for government services.

New method makes traffic prediction faster

Researchers at NC State tested a modified algorithm to help streamline complex computing challenges required for traffic forecasting.

Drive-by property appraisals streamline data collection

A Kansas county is using vehicles outfitted with rooftop cameras and LiDAR units to quickly and inexpensively capture property images that are then integrated into its cloud-based appraisal system.

Need help finding broadband grants? Tool helps sift through opportunities

A new tool from US Ignite helps communities search and filter federal grant opportunities to support broadband expansion and smart city deployments.

Wastewater monitoring took off during the COVID-19 pandemic – and here’s how it could help head off future outbreaks

Widespread and routine use of wastewater monitoring would give public health officials access to information about the levels of a range of potential infections in U.S. communities.

Open-source intelligence: The new frontier of digital investigations

End-to-end open source intelligence solutions that can automatically collect, analyze and structure information in a user-friendly way can help investigators get actionable insights from mountains of online data.

Harnessing data can help cities reduce homelessness

By leaning into digital and focusing on unlocking their data, governments can more easily connect individuals with the resources that keep them from sliding into homelessness.

How data-driven policies can help states and localities

Officials say that following the numbers and looking at evidence has proven useful in tackling a range of equity issues and with steering clear of partisan fights.

The data states need to improve digital equity

A new playbook can help states improve the collection, analysis and presentation of digital literacy and skills data as they prepare to apply for digital equity grants.

Data-driven approach boosts efficiency of streetlight repairs

Rather than repairing streetlights in the order outages are reported, San Diego weighs data on location, residential density, the presence of schools or parks and traffic collision information to prioritize repairs and increase efficiency.

Labor Dept. pilot taps state data for a new look at who is getting UI

Data on access to unemployment insurance broken down by demographics can help program administrators make sure that they help everyone entitled to the benefit access it, the Labor Department says.

To truly improve CX, the government should define its own metrics

The surface-level sentiments found in generic private sector surveys provide the government few helpful insights in assessing how well a service performs.

How one state measures post-pandemic recovery

Economic leaders in New Jersey can see indicators and contextualize metrics with a solution that combines government, geographic and third-party economic data into an interactive dashboard.

NYC launches climate dashboard

The metrics track climate-related risks to New York City’s physical, social and financial future.

Effective data sharing key to unwinding emergency COVID benefits

Without systems that can share data, states will face a daunting task redetermining eligibility for Medicaid and CHIP recipients.

NC rolls out criminal justice data portal

An interactive data clearinghouse will give decision-makers broader access to crime statistics.

Wastewater testing programs need better coordination, data standards, GAO says

Wastewater surveillance systems are helping communities predict COVID-19 outbreaks, but lack of national coordination and standardized methods pose challenges to wider adoption, according to the Government Accountability Office.