Digital Government

4 lessons from the federal open records process

COMMENTARY | State and local governments can take a page from the federal government’s FOIA playbook to boost their own efficiency and transparency.

California looks to AI to automate health insurance enrollment

The state will use artificial intelligence after a pilot found it significantly sped up processing times.

Feds move to make gov websites more accessible to people with disabilities

It’s the first time the federal government has ever issued rules clarifying how the more than 30-year-old Americans with Disabilities Act applies online. But the new rules come with a hefty price tag for state and local governments.

New FCC broadband standard increases the number of ‘underserved’ households in America

An estimated 22 million Americans still lack home broadband access, according to a new report. But that number could be higher after the FCC increased the definition of what constitutes broadband.

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Eliminate Manual Processes Route and Approve Invoices from Anywhere

Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.

Without federal internet subsidies, state efforts to offer low-cost broadband could be impacted

The end of the Affordable Connectivity Program will not only impact the 23 million households participating, but also those who live in areas where broadband is being built out.

For effective community research, get the right people at the table

When people with lived experience participate in a research project’s design, data collection and analysis, they can increase engagement, build trust and lay the groundwork for system-level change.

New Florida law bans kids under 14 from social media

It is the latest in a series of efforts by states to regulate social media in a way that protects minors and stands up to legal challenges. But opponents say Florida’s law still runs afoul of the First Amendment.

23M low-income households appear set to lose internet subsides

Congressional leaders did not include funding for the Affordable Connectivity Program in its final six spending bills.

Supreme Court appears wary of restricting government action to control misinformation

The justices' skepticism in the case has state and local election officials breathing a little easier as they worry about misinformation efforts ahead of November elections.

In rural Arizona, Maricopa County uses tech to make voting more secure

Providing voting access in rural areas has long been a challenge in the state, and across the country. Now, Maricopa county is hosting a big test of its efforts to improve access to the ballot in remote polling locations.

Supreme Court clarifies when public officials can block citizens on social media

The Supreme Court unanimously found in a pair of cases that whether a government official can block a constituent on their personal social media account hinges on if a post is a state action or is private conduct.

Popular in cities, transit trip planning and payment apps are slowly coming to rural communities

The variable and underappreciated nature of rural public transit systems is why both Minnesota and Vermont decided to develop their own trip planning websites for rural areas.

States, feds at odds over low-cost broadband option

Virginia says it’s unlawful to set a price for how much a company receiving federal broadband grants can charge low-income households. The feds disagree. They are withholding funding until the state sets a limit.

4 considerations for launching an effective digital ID system

COMMENTARY | Successful digital identification programs need to provide equal access, security, interoperability and user convenience.

More than 17M low-income households will experience service disruptions if internet subsidy ends

Without the the Affordable Connectivity program, millions of families could lose internet access that they rely on for work, school and health care, new survey data shows.

A transparent, open-source vision for U.S. elections

Voting technology in the U.S. is secretive and often expensive. Can an open-source alternative take its place?

New toll transponders cut costs for agencies and drivers

Illinois is the latest state to roll out sticker tags, which are gaining popularity over the clunky boxes that drivers have been mounting on their windshields for decades.

Justices appear skeptical of states' social media censorship laws

The U.S. Supreme Court heard oral arguments in two cases challenging Florida and Texas laws designed to prevent the alleged censorship of conservative viewpoints on social media. Observers say the decision could shape the future of free speech on the internet.

How governments handle data matters for inclusion

Algorithms and artificial intelligence can improve the effectiveness and efficiency of public services. But if underlying data is not handled thoughtfully, it can mirror and perpetuate existing inequalities.

Government software that shines: Solar permitting’s bright future in 2024

COMMENTARY | By automating the permitting process for rooftop solar, cities and counties can save time and money for their building departments and homeowners.