Client computing at work

Real-world examples of client computing solutions

The number of federal, state and local government organizations embracing modern centralized client computing solutions continues to grow daily.

The Alaska Department of Fish and Game significantly improved productivity for its vastly dispersed workforce using client virtualization solutions from Citrix. Hundreds of biologists working in remote locations now securely access and transfer data needed to protect, maintain and improve the fish, game and aquatic plant resources of the state.

Here’s a quick sampling of just a few more customer scenarios to showcase the advantages government organizations can expect in migrating to virtual client implementations.

Embracing mobility in High Point

The city of High Point, N.C., provides a range of public services including 911 emergency services, utilities, museums and public libraries.

Famous for its furniture and textiles, High Point was struggling to cut costs while improving both mobility and disaster recovery. Client virtualization offered a way to address those challenges and support the city’s increasingly mobile workforce. The city began with a highly successful pilot using Citrix XenApp to stream applications including Microsoft Office and the SunGard OSSI PISTOL records management system to 200 workers. Since then, the city has invested in a full virtual desktop infrastructure (VDI) implementation using Citrix XenDesktop to support all 1,500 city employees with server-based virtual desktops.

As new mobile devices have flooded the market, the city has taken advantage of the Citrix Receiver universal client to add worker-owned tablet PCs and smart phones as well. The city has reduced desktop hardware costs by $400,000 per year and delivers rapid, secure disaster recovery for the city’s employees.

Big savings for Fairfax County

Fairfax County, Va., is one of the three largest counties in the United States, with more than 35,000 employees serving more than 1 million residents. When county tax revenues plummeted during the economic downturn, the county was able to save millions of dollars in operational expenses by implementing a virtual computing solution to deliver IT services to county employees and residents.

Fairfax County’s virtualization solution delivers virtual desktops, applications and services to all county employees using any device, whether they work from home during inclement weather, in the field, or in county buildings and call centers. The virtual IT environment has saved millions of taxpayer dollars by reducing expenses and increasing efficiencies across all county services, including police and emergency services, utilities, libraries, geographic information system mapping and surveying, and all administrative functions.

The virtual computing model has also enabled Fairfax County to create a new revenue stream by introducing a cloud computing solution to host services for cities and townships within the county.

Just one expense avoided involves refreshing PCs at a cost of $2.5 million each year. Now, with virtualization, Fairfax County can extend the life of PCs, only replacing them as they fail, and reallocate the savings to fund creation of innovative services for county residents.

Lawrence Livermore Labs leverages centralized clients

As a research and development laboratory focused on national security, Lawrence Livermore National Laboratory has high standards for physical and cybersecurity, protecting LLNL systems, networks and classified data with strong cybersecurity measures, including restricted access to personal e-mail accounts and social media.

LLNL sought a cost-effective approach to delivering virtual desktops that could act as a sandbox from which employees could safely collaborate online, access the Web and get to their personal e-mail. LLNL chose a fully managed and hosted virtual desktop service, called VDI-in-a-Box, from Citrix. VDI-in-a-Box is a VDI software appliance that enables Windows administrators to deliver centrally managed virtual desktops to users anytime, on any device. LLNL was able to roll out service in days without burdening lab IT services. LLNL employees reported improved work/life balance. And with desktops outside the firewall, security was even stronger than before.

About this Report

This report was commissioned by the Content Solutions unit, an independent editorial arm of 1105 Government Information Group. Specific topics are chosen in response to interest from the vendor community; however, sponsors are not guaranteed content contribution or review of content before publication. For more information about 1105 Government Information Group Content Solutions, please email us at [email protected]