Experts argue that there is a lot more to unified communications than the potential cost savings. But given the current budget environment, the prospect of saving money might be the most compelling case for investing in new technology.
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Once agencies have made the initial investment in integrating their voice, video and data networks, they soon discover the real payoff: the ability to deploy a new generation of collaborative applications.
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People often think about workforce mobility strictly in terms of telework, but employees are often working away from their desks even when they are in the office. The emergence of unified communications is making their jobs easier than ever.
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A recent virtual summit at NASA is just one example of how federal agencies are discovering a multitude of new ways to leverage the diverse capabilities of video, whether with handheld devices or high-definition telepresence technology.
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For many years, voice over IP was seen as a niche solution, but that’s beginning to change. As federal IT managers prepare to deploy the technology enterprisewide, they are taking a closer look at the robustness of the security of the underlying network infrastructure.
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