Emerging technologies like artificial intelligence, automation, and blockchain are truly changing the way government agencies work. Agency operations are rapidly evolving to make the most of these technologies to help with law enforcement, emergency response, social services, healthcare, and even mundane tasks like applying for a drivers’ license. Come see the face of the future. These whitepapers and presentations cover specific topics in three general areas: Public Safety, Social Services and 21st Century Government.

21st Century Government

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  • Blockchain: Building Trust in Government

    While still nascent in its growth curve, blockchain technology shows promise for securing government agency transactions and interactions with citizens. Agencies across the board continue to explore new ways to deploy blockchain technologies to support and secure financial transactions, asset management, contract management, and regulatory compliance. Blockchain is proving itself in terms of reduced costs, increased security, and time savings. Download Now

  • The Changing Face of IT Security in the Government Sector

    The threats to government agencies these days extend from the physical to the virtual. There are cybersecurity concerns as well as critical infrastructure concerns. Both are critical to protect in order to continue the ongoing campaign against terrorism and protect the country. Nowhere is the security protocols and processes changing faster than in the realm of information and cybersecurity. Download Now

  • Mission Possible - Your Cognitive Future in Government

    The demands on government agencies continue to rise with the increased expectations by citizens. When interacting with the government, citizens expect a consumer-like experience. Agencies are meeting this changing demand for services while continuing to become more resilient and responsive. Cutting edge cognitive technologies can help better position agencies to meet the demands of the modern citizens. Download Now

Public Safety

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  • Five Ways Law Enforcement Can Make the Most of their Digital Evidence

    The availability of digital evidence continues to transform criminal justice processes, from initial contact through to prosecution. Learn more about the five key ways to make the most out of digital evidence. Download this special report to learn more about the five key ways to make the most out of digital evidence. Download Now

  • IBM Intelligent Operations Center for Emergency Management

    Emergency response time is equally critical, regardless of the size or scope of the emergency, whether it’s a localized incident or statewide catastrophe. Limited resources and lack of integration can cause problems, so officials should deploy systems that can support the multiple phases of response. Download Now

  • Making Critical Decisions with All Available Data

    The first few hours of a law enforcement investigation are critical. Leads are fresh and the perpetrator is still nearby. That is also when investigators are deluged with information—evidence, interviews, leads, camera film, data from social media. Sorting through all this can be the answer to a swift resolution. That’s where law enforcement can bring artificial intelligence to bear to help close cases more quickly. Download Now

Social Services

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  • Addressing Social Determinants and Their Impact on Healthcare

    Only by conducting a deep examination of the social factors that affect healthcare can the organizations charged with delivering that care arrive at an effective and optimal process. There are myriad benefits associated with a taking this type of holistic approach. One of the ways to arrive at this more intelligent approach to providing healthcare is to take a hard look at all the factors and considerations. Download Now

  • Citizen-Centred Service Delivery

    Citizens requiring government services often don’t have the time or even the ability to go seeking out individual services from individual agencies. They’re often forced to fill out the same information on similar forms over and over again. The duplication across various levels of government organizations adds cost and complexity to the process, and often prevents citizens from getting what they need. Download Now

  • Transform Your Health and Social Program Paradigm

    Frequently, underfunded and overburdened social services programs operate on similarly underfunded and overburdened information systems. One agency might use one system, while another uses a different incompatible system. All pertinent social program information must be presented in a single aggregated view. Only then can social service caseworkers use automated tools to arrive at actionable insights for each case. Download Now