An effective, efficient service desk is an often-overlooked asset that supports the greater IT security infrastructure.
By embracing artificial intelligence-based technologies to transform their service desks, agencies can build more appealing self-service support, increase end user satisfaction and improve productivity.
Researchers at Virginia Tech are working to inject machine learning into search and rescue protocols and optimize autonomous, multi-drone teams to make searches more effective.
Patternizr's pattern-recognizing algorithms are helping the New York City Police Department find relationships among crime types with greater efficiency and less bias.
By automating data preparation and the discovery and sharing of insights, augmented analytics helps users more easily interact with data.
By combining the best human talent and technology, agencies can reduce security costs, free up resources and set security teams up for success.
Brain activity could be harnessed to optimize a performance of a human-machine team, according to an ARL researcher.
Automated network security can help agencies reduce downtime, enable cost-saving consolidation and make the best use of limited staff resources.
The Army Research Laboratory is working on incorporating artificial intelligence into drones and thermal recognition tech to give warfighters increased situational awareness.
Digital first strategies are paying off, but better outcomes and return on investment will only be realized by reimagining and then fully automating and integrating processes.
Transportation Security Administration looks to get 2,000 computed tomography scanners into U.S. airports in the next five years.
The Defense Advanced Research Projects Agency wants to build an automated language acquisition system that learns language the way children do -- extracting meaning from hearing sounds while observing the environment.
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