cloud
 

Topic Resources

  • Reengineering the Permitting, Licensing, Inspections and Enforcement Process

    Agencies involved in managing and executing an oversight function—whether it involves physical infrastructure, such as facilities, utilities, equipment and policy adherence—cannot afford to rely on outdated processes or systems. The labor-intensive nature of traditional approaches (many still based on paper-based processes) can lead to loss of revenue and poor accountability. In this webcast, government industry experts will discuss how a digital, cloud-based approach can improve both the efficiency and effectiveness of the permitting, licensing, inspections and enforcement process.

  • Hybrid Cloud Computing:
    The Good, The Bad, The Ugly

    Choosing how to build a hybrid cloud is perhaps the most strategic decision IT leaders will make this decade. It’s a choice that will determine their agency's competitiveness, flexibility, and IT economics for the next ten years. That's because, done right, a cloud delivers strategic advantages to the business by redirecting resources from lights-on to innovation. However, done wrong, cloud becomes just a modernized version of your siloed, non-resilient current data center.

  • Agency Innovation Made Easy: Best Practices from 18F and Cloud.gov

    Join the General Services Administration’s 18F as they discuss how they leveraged commercial cloud services to build cloud.gov, a Platform as a Service (PaaS) offering that provides agencies with new IT modernization capabilities. The FedRAMP authorized cloud.gov platform can help agencies accelerate cloud adoption to better scale development efforts and lower costs while improving performance.

  • The Journey to a More Agile Cloud

    Over the next five years, government cloud adoption is expected to nearly double – from 35 percent of applications to 60 percent. Unfortunately, agencies run the risk of wasting their investments by investing in solutions that lock them into a particular approach to the cloud that cannot keep up with their evolving requirements. In this webcast, cloud and infrastructure experts will discuss how to develop a cloud model that provides the agility that you need to manage your data; on premises, in the cloud or both.

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

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  • NIST cloud-based storefront

    NIST wants to consolidate its e-commerce in a Salesforce cloud


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