emerging technology
  • scaling (Indypendenz/Shutterstock.com)

    How to scale your innovation pilot

    A new report offers government agencies a playbook for successfully moving innovation projects from the pilot stage to operational programs.

  • decoding FontCode (Changxi Zheng/Columbia University)

    Hiding in plain sight: Embedding messages in fonts

    FontCode embeds messages in text by coding slight changes into the shapes of fonts.

  • robot hand holding earth (vectorfusionart/Shutterstock.com)

    Holding algorithms accountable

    A new report offers some measures for ensuring that algorithms behave as expected and that operators can identify and rectify harmful outcomes.

  • Autonomous driverless car with Head Up Display (Scharfsinn/Shutterstock.com)

    What are these 'levels' of autonomous vehicles?

    The six levels of autonomy describe the features that are engaged in any given instance of on-road operation of an equipped vehicle.

  • Marines on patrol (US Marines)

    Surveillance that spots suspicious behavior

    The Defense Advanced Research Projects Agency is looking for technology that uses drones, sensors and algorithms to spot human behaviors that indicate hostile intent.

  • hacked vehicle (Chesky/Shutterstock.com)

    Monitoring 'side channels' to detect vehicle hacks

    By comparing what a vehicle is actually doing to what its software claims it is doing, researchers may be able to detect hack to onboard systems.

  • pedestrians (oneinchpunch/Shutterstock.com)

    Predicting the casualties that drone crashes can cause

    NASA is asking for risk management and decision-making tools that can help it accurately estimate the deaths and injuries caused by a drone that crashes into a populated area.

  • Montana

    Montana test-drives code-free chatbots

    The Motor Vehicle Division uses a drag-and-drop builder to construct conversational chatbots that guide online users through multiple-step processes.

  • 5G (dencg/Shutterstock.com)

    What is 5G? The next generation of wireless, explained

    The high data transmission rates and low latency promised by 5G will provide new opportunities for connected vehicles, automation and augmented and virtual reality systems.

  • satellite beam (Johan Swanepoel/Shutterstock.com)

    Uncrackable encryption could be on the horizon

    Recent experiments have shown it’s possible to transmit photons over long distances, major strides toward the goal of quantum cryptography.

  • global bitcoin (naulicreative/Shutterstock.com)

    How blockchain helped bring down the Silk Road

    Blockchain's audit trail, coupled with federal subpoena power, made it possible for investigators to uncover the personal accounts linked to operators of the underground marketplace.

  • control room (Gorodenkoff/Shutterstock.com)

    Local police turn to feds for crime-solving tech

    For encryption-cracking solutions and DNA analysis, state and local law enforcement offices are looking for help from federal agencies with deeper pockets and research capabilities.

  • taking fingerprints (PRESSLAB/Shutterstock.com)

    Fingerprint capture tech improving, but not enough

    The Nail to Nail challenge aims to create a sensor system that produces a high-quality rolled fingerprint without relying on a trained device operator.

  • drone for agriculture (Suwin/Shutterstock.com)

    Drones gear up to fly beyond visible line of sight

    Based on three years of BVLOS research with the Federal Aviation Administration, PrecisionHawk has incorporated the latest tracking and detect-and-avoid technology into its own products.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

inside gcn

  • smart city (metamorworks/Shutterstock.com)

    Citizen engagement and public service in the era of the IoT

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