emerging technology
 
  • quantum computing (agsandrew/Shutterstock.com)

    Quantum bits: Research partnerships, building an ecosystem

    Recent news from the quantum-computing front.

  • Department of Homeland Security

    DHS unwraps free virtual training for active shooter incidents

    The Enhanced Dynamic Geo-Social Environment is a multiplayer, scalable online platform that trains responders -- single agencies or across agencies, jurisdictions or disciplines -- for a coordinated response to active shooter incidents.

  • machine-level malware (Inked Pixels/Shutterstock.com)

    Using neural nets to snag malware before it strikes

    NFrame, a hardware-based artificial neural network monitors the details of program activity at the machine level, learning how programs should execute.

  • computer processes (fotomak/Shutterstock.com)

    GSA looks to bring AI to proposal reviews

    The General Services Administration is looking improve its FASlane process with machine learning and distributed ledger technologies.

  • facial recognition (Zapp2Photo/Shutterstock.com)

    Sheriff's office spins up cloud-based facial recognition

    In Oregon, the Washington County Sheriff's Office is using Amazon Web Service's Rekognition service to match pictures of suspects with a pool of mugshots.

  • drone view of forest (By l i g h t p o e t/Shutterstock.com)

    Drone finds hikers in search and rescue effort

    The Douglas County, Colo., Search and Rescue Team was able to locate lost hikers in just a few hours.

  • Virtual Reality (NAVY)

    VR environment powers Navy equipment installation, training

    Virtual environments will allow more accurate documentation for ship builders and installation engineers and give sailors a way to train on new equipment before it is placed onboard.

  • The fixed-wing Precision Hawk Lancaster 5 being launched during the TCL2 Demonstration at Reno (NASA)

    NASA tests drone traffic management

    The agency wrapped up second-level testing for its cloud-based unmanned aircraft systems traffic management platform.

  • internet fast lane (MarekPiotrowski/Shutterstock.com)

    Internet fast lane for first responders

    A new routing protocol may allow first responders and emergency managers to send data-intensive communications over the internet regardless of the amount of other traffic eating up the available bandwidth.

  • section of road with solar panels (The Ray)

    Building a sustainable ‘highway of the future’

    States are experimenting with roadways that create their own clean, renewable energy, drive-thru automated tire safety stations and sensor-embedded highways that transmit data about their condition.

  • border crossing (Arthur Greenberg/Shutterstock.com)

    New camera tech may speed biometric ID at land ports

    If sensor-driven plenoptic cameras can see features in faces behind the tint and glare of vehicle windows, they will enable biometric inspection at land ports of entry.

  • futuristic car interior (chombosan/Shutterstock.com)

    DOT, industry discuss ways to share driverless car data

    Meetings are underway to see if programs used for aviation safety could be a model for autonomous surface transportation.

  • facial recognition at the airport

    CBP, JetBlue test facial recognition for biometric exit

    Customs and Border Protection is testing a paperless and deviceless self-boarding process as part of its ongoing trials to implement a biometric exit solution.

  • drone over NYC (By vectorfusionart/Shutterstock.com)

    White House pushes for drone deterrence authority

    A draft bill would let agencies monitor drone radio communications to determine if the aircraft is a threat and then intercept, confiscate and/or destroy it.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

inside gcn

  • dispatcher (Gorodenkoff/Shutterstock.com)

    Mining emergency calls to improve responses


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