Emerging Technology -- GCN

emerging technology

NASA tracks climate change in its own backyard

By assembling historical imagery and data, GIS specialists will be able to run time-series analyses of changes in vegetation, land use/land cover changes and land surface temperatures.

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Justice eyes smart gun tech to secure officers’ firearms

With a smart gun challenge and draft baseline specifications on securing service pistols, the National Institute of Justice wants to find technologies could be used to help secure federal law officers' handguns.

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NIST launches 3-D ballistics research database

National Institute of Standards and Technology’s 3D Ballistics Research Database uses an open-source-developed algorithm to more reliably link bullets to the guns that fired them.

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The GCN dig IT Awards: What makes for a great nomination

The nomination deadline has been extended to July 21 -- here's how to make yours count!

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Predicting terrorists attacks by parsing social media traffic

By monitoring the use of selected hashtags on social networks, researchers were able to track activity of ad hoc groups of extremists without having access to the individuals’ profiles.

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Is there a chatbot in your agency’s future?

Artificial intelligence and machine learning, including bots, can expand and improve digital customer service.

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Analytics, visualizations, 3-D printing and a space plane!

NASA Space Apps Challenge produces six global winners from a pool of nearly 1,300 projects.

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When AI goes Top Gun

Researchers have developed a fuzzy-logic system that out-flies an expert fighter pilot.

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Fitbit for the battlefield? Not just yet.

The biggest challenge is extracting actionable data from commercial devices, an Air Force Research Lab official says.

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Recognizing the best in government IT

GCN dig IT Award nominations deadline has been extended to July 21!

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Crowdsourced images create DIY Street View

Mapillary applies artificial intelligence to crowdsourced street-level photos to create intelligent, navigable imagery of communities around the globe.

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City mayors make final pitches in Smart City Challenge

The finalists explained how they would use technology and prize money to make their cities safer and easier to navigate.

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Advanced game theory goes to work for homeland security

Researchers from the University of Southern California have developed applications for the Transportation Security Administration to protect airports and for the U.S. Coast Guard to defend ports.

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Countdown starts for space-based cloud storage

SpaceBelt, a satellite-based data center network infrastructure, proposes to circumvent terrestrial network logjams, evade hackers and cut data security and management costs.

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Topic Resources

Transforming Customer Service: Building a Smarter Service-Oriented Workforce

Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.
Improve Agency Processes -- Focus Here First

View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.