Emerging Technology -- GCN

emerging technology

Using blockchain to secure the 'internet of things'

Blockchain-based systems that check in for updates would help all IoT manufacturers secure their devices.

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DOD's growing interest in quantum and blockchain

The Marine Corps and U.S. Cyber Command are both exploring how quantum computing and blockchain could transform their business practices.

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DNA: Nature's data center

The Intelligence Advanced Research Projects Activity is looking for a new storage medium that can hold more data within a smaller footprint. Is DNA the answer?

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Taking bomb disposal robots to the next level

The Office of Naval Research wants an explosive ordnance disposal "technician" with more dexterity and increased awareness.

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The 'fake news' challenge for first responders

A DHS advisory group offers tops on how local and federal emergency responders can leverage social media.

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An early-warning system for WMDs

DARPA wants a real-time detection system to sniff out chemical, biological, nuclear or other potential threats.

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Machine learning with limited data

The process of teaching a neural network to recognize an object or pattern typically requires a great deal of data. What if there isn't much available?

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Enlisting bots and blockchain for financial management

Treasury's Bureau of the Fiscal Service is exploring how blockchain and robotic process automation can streamline labor-intensive tasks.

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DOE budgets for cybersecurity, exascale, quantum programs

The $30.6 billion budget proposal would invest almost $500 million for energy infrastructure security and $636 million to meet exascale goals.

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Is blockchain secure enough for government?

Blockchain has broad public-sector potential, but recent cryptocurrency hackings have lawmakers concerned about its security for government applications.

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Virtual training for international drug investigators

LAW-TRAIN, which lets investigators practice conducting interviews in a virtual, multicultural context, is part of a growing range of mixed-reality training platforms.

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3-D models from satellite data on the fly

IARPA is developing automated systems that can quickly build complex 3-D models from commercial, satellite and airborne imagery.

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Camera combo for spotting IEDs

Researchers are building an augmented reality system that combines traditional cameras, thermal infrared sensing and ground penetrating radar to find improvised explosive devices from up to 30 meters away.

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Illinois builds momentum for blockchain

With lessons learned from pilot projects, the Illinois Blockchain Initiative maps out its next steps.

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Topic Resources

Transforming Customer Service: Building a Smarter Service-Oriented Workforce

Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.
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View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.