Emerging Technology -- GCN

emerging technology

How blockchain helped bring down the Silk Road

Blockchain's audit trail, coupled with federal subpoena power, made it possible for investigators to uncover the personal accounts linked to operators of the underground marketplace.

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Local police turn to feds for crime-solving tech

For encryption-cracking solutions and DNA analysis, state and local law enforcement offices are looking for help from federal agencies with deeper pockets and research capabilities.

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Fingerprint capture tech improving, but not enough

The Nail to Nail challenge aims to create a sensor system that produces a high-quality rolled fingerprint without relying on a trained device operator.

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Drones gear up to fly beyond visible line of sight

Based on three years of BVLOS research with the Federal Aviation Administration, PrecisionHawk has incorporated the latest tracking and detect-and-avoid technology into its own products.

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DHS' place in the blockchain

Supporting open standards and exploring use cases will help ensure interoperable supply-chain solutions and discourage counterfeiting, one DHS exec says.

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Cryptojacking spreads across the web

Users are being tricked into downloading scripts that use their computers to perform the complex mathematical calculations required by distributed-ledger applications.

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Army plans unified virtual training environment

The Synthetic Training Environment will combine today's training environments to better manage collective training across land, air, maritime, space and cyber domains.

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Bringing blockchain as a service to government

As blockchain projects proliferate, major cloud service providers are making it easier for agencies to develop and use distributed ledger applications.

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Forging a blockchain agencies can use

Agency blockchain projects must address risk, change management and training as part of their strategy, a GAO exec says.

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NGA wants a global map for ambient sound

The National Geospatial-Intelligence Agency wants to record, classify and map ambient sounds and acoustic features.

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A DARPA-funded stab at AI-driven software development

Bayou uses deep learning to help programmers write snippets of code that contain Java application programming interfaces.

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Making encryption easier with blockchain

Moving public key infrastructure to a distributed ledger could offer a more secure, less expensive way to provide online authentication.

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Encrypting satellite communications

As defense agencies increasingly deploy constellations of low-earth orbit satellites, they want input into how to bake in security.

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Agencies see big upsides to RPA

Over 20 federal agencies are experimenting with robotic process automation, a technology that some estimate could save the federal government billions of dollars.

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Topic Resources

Transforming Customer Service: Building a Smarter Service-Oriented Workforce

Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.
Improve Agency Processes -- Focus Here First

View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.