emerging technology
  • facial recognition technology (metamorworks/Shutterstock.com)

    Combining the facial recognition decisions of humans and computers can prevent costly mistakes

    Improving the accuracy of facial-recognition systems can make society safer by protecting against terrorism, organized crime and identity fraud.

  • gears in a computer (cobalt88/Shutterstock.com)

    NASA paves the way for RPA

    The space agency's shared services center is working out the kinks in robotic process automation ahead of an agencywide rollout.

  • robots working at computers (Phonlamai Photo/Shutterstock.com)

    How we’re using Darwin’s theory of evolution to build robots that can adapt and learn on their own

    Artificial evolution can generate simulated robots that are adapted to their environments, perform simple tasks and quickly adapt to damage during a mission.

  • person comparing two facial images (NIST)

    Man + machine makes for most accurate facial recognition

    In a study to determine whether algorithms or people are better at facial recognition, researchers determined that using both a professional identifier and an advanced algorithm produces the most accurate identifications.

  • blockchain (Aleutie/Shutterstock.com)

    OPM prototypes blockchain-based records transfer

    The Office of Personnel Management is testing the distributed ledger technology to cut the time it takes to transfer employee records.

  • scaling (Indypendenz/Shutterstock.com)

    How to scale your innovation pilot

    A new report offers government agencies a playbook for successfully moving innovation projects from the pilot stage to operational programs.

  • decoding FontCode (Changxi Zheng/Columbia University)

    Hiding in plain sight: Embedding messages in fonts

    FontCode embeds messages in text by coding slight changes into the shapes of fonts.

  • robot hand holding earth (vectorfusionart/Shutterstock.com)

    Holding algorithms accountable

    A new report offers some measures for ensuring that algorithms behave as expected and that operators can identify and rectify harmful outcomes.

  • Autonomous driverless car with Head Up Display (Scharfsinn/Shutterstock.com)

    What are these 'levels' of autonomous vehicles?

    The six levels of autonomy describe the features that are engaged in any given instance of on-road operation of an equipped vehicle.

  • Marines on patrol (US Marines)

    Surveillance that spots suspicious behavior

    The Defense Advanced Research Projects Agency is looking for technology that uses drones, sensors and algorithms to spot human behaviors that indicate hostile intent.

  • hacked vehicle (Chesky/Shutterstock.com)

    Monitoring 'side channels' to detect vehicle hacks

    By comparing what a vehicle is actually doing to what its software claims it is doing, researchers may be able to detect hack to onboard systems.

  • pedestrians (oneinchpunch/Shutterstock.com)

    Predicting the casualties that drone crashes can cause

    NASA is asking for risk management and decision-making tools that can help it accurately estimate the deaths and injuries caused by a drone that crashes into a populated area.

  • Montana

    Montana test-drives code-free chatbots

    The Motor Vehicle Division uses a drag-and-drop builder to construct conversational chatbots that guide online users through multiple-step processes.

  • 5G (dencg/Shutterstock.com)

    What is 5G? The next generation of wireless, explained

    The high data transmission rates and low latency promised by 5G will provide new opportunities for connected vehicles, automation and augmented and virtual reality systems.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

inside gcn

  • power grid (elxeneize/Shutterstock.com)

    Electric grid protection through low-cost sensors, machine learning

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