emerging technology
  • Virtual Reality Heads-Up-Display Navigation Challenge (NIST/Challenge.gov)

    NIST challenge seeks VR display for first responders

    The National Institute of Standards and Technology want developers to create tools for a virtual reality-based heads-up display to improve navigation and deliver location-based services.

  • 5 stars (NicoElNino/Shutterstock.com)

    Year in review: GCN's top tools and tactics for government IT managers

    In 2017, we saw plenty of change, with consumer technologies flowing into government offices on one end and fascinating advances on the leading edge of computing.

  • NASA mission control during Apollo 10 (NASA)

    A giant technical leap in speech recognition

    Researchers have digitized and transcribed thousands of hours of audio conversations between astronauts, mission-control specialists and back-room support staff during the Apollo moon missions.

  • lock on a chip (shutterstock.com image)

    Baking security into customized chips

    In tackling security at the CPU level, the Inherently Secure Processor offers a way to decentralize risk and build in protection from the start.

  • For sale: 2,719.32669068 government-owned bitcoins

    U.S. to sell $10M in seized bitcoin

    As the price of bitcoin is skyrocketing, the government looks to cash in.

  • game theory (ImageFlow/Shutterstock.com)

    Using game theory to protect networks, infrastructure

    Researchers are using game theory and behavioral economics to better understand how people make decisions about protecting sensitive assets.

  • IBM quantum computer (IBM Research/YouTube)

    IBM expands cloud-based quantum access

    Members of the IBM Q Network will have cloud-based access to the 20-qubit IBM Q system and eventually to the company's 50-qubit prototype processor.

  • AI-enabled chatbot (Zapp2Photo/Shutterstock.com)

    AI and chatbots: Driving the future of government IT service management

    Successful integration of AI into government agencies will reduce costs and increase service management efficiencies.

  • blockchain (Sashkin/Shutterstock.com)

    Agencies cautious on blockchain applications

    Agency execs caution that putting policy before technology could "hijack" future efforts to deploy the technology.

  • recognizing objects in traffic (Texas Advanced Computing Center/Center for Transportation Research)

    Traffic analysis at the intersection of AI and supercomputing

    Artificial intelligence and high-end hardware can automatically analyze video data from traffic cameras and provide actionable information for decision-makers.

  • businessman pressing brain button (Jirsak/Shutterstock.com)

    What's government's role in AI?

    Senators explore government's role as both an end user and enabler of artificial intelligence.

  • augmented reality training (Army Research Laboratory)

    Army seeks virtual training environment for squads

    The Squad immersive Virtual Trainer would give small units realistic training for shooting, movement, communications, care of wounded and defensive capabilities in a variety of realistic terrains.

  • seedlings (viorelrailean/Shutterstock.com)

    DARPA engineering smart plants to act as biosensors

    The Defense Advanced Research Projects Agency is exploring ways plants can be genetically modified to detect chemical, nuclear or biological threats that waft through the air.

  • soldier amid ruins with drone (Fotos593 / Shutterstock.com)

    Disaster zones could soon be salvaged by teams of smart devices -- here’s how

    Smartphones, sensors and drones can be brought together in complex device networks to address communications and power needs in emergency response.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

inside gcn

  • smart city (metamorworks/Shutterstock.com)

    Citizen engagement and public service in the era of the IoT

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