emerging technology
 
  • gears (deepadesigns/Shutterstock.com)

    VA seeks BPM bots

    The Department of Veterans Affairs' Financial Services Center is interested in adding robotic automation to its business process management suite.

  • searching on computer (Urupong Phunkoed/Shutterstock.com)

    Using crowds to teach AI to search smarter

    A team at the University of Texas at Austin using crowdsourced input to train its machine-learning algorithms to create a more intelligent search engine.

  • HERE HD driving maps

    Iowa preps maps for automated vehicles

    The high-definition maps will help vehicles "see" beyond what their on-board sensors show.

  • AI-based app for identifying people (Zapp2Photo/Shutterstock.com)

    AI strategies for improving citizen services

    As artificial intelligence becomes more prevalent, a new paper provides strategies for agencies considering the technology for improving engagement and customer satisfaction.

  • machine learning for radio

    DARPA tunes machine learning to radio signals

    By applying machine learning to the radio spectrum, the research agency hopes to give the military situational awareness in the wireless domain.

  • drone near an airport (Jag_cz/Shutterstock.com/Shutterstock.com)

    Kansas signs on for statewide drone traffic management

    By partnering with AirMap, the state will make it easier for drone operators to exchange flight information with airports about conditions in the surrounding airspace and on the ground.

  • car on data road (posteriori/Shutterstock.com)

    Can government keep up with automated vehicles?

    Regulatory agencies must keep pace with the rapid advances in self-driving cars and other mobility innovations.

  • illuminated box (balein/shutterstock.com)

    Announcing the dig IT Award finalists

    From mobile security to smarter transit to swarming drones, these 25 projects represent the best of discovery and innovation in government IT.

  • fabric (Inked Pixels/Shutterstock.com)

    Functional fabrics for emergency response

    Materials integrated with sensors and internet connectivity can solve issues facing soldiers in combat or training, first responders and victims and workers in refugee camps.

  • connected vehicles (Karsten Neglia/Shutterstock.com)

    Do you speak V2V? Understanding the language of connected vehicles

    Huei Peng, director of University of Michigan's connected vehicle test bed, explains how dedicated short range communications powers vehicle safety and traffic optimization applications.

  • PackBot with 3-D printed parts (U.S. Army photo by Erin Usawicz)

    R-FAB kits let soldiers 3-D print replacement parts

    The rapid fabrication kits come equipped with the gear and software for constructing tools and parts in the field.

  • Get ready for IoT-enabled threats

    IoT poses security risks for DOD

    A new GAO report called for the Pentagon to strengthen its policies and guidance for connected devices.

  • smart cities

    4 big opportunities for state-level innovation

    States should encourage policies to stimulate investment in the digital economy, a Center for Data Innovation report finds.

  • broken wineglass (Yuriy Seleznev/Shutterstock.com)

    Software brittleness may harden embedded systems

    Brittleness causes programs to fail fast when under attack, which allows systems to quickly detect and disrupt cyberattacks and revert to known-good states.

Topic Resources

  • Transforming Customer Service: Building a Smarter Service-Oriented Workforce

    Whether a public contact center or an internal help desk, government offices managing customer service play a vital role in supporting their agencies missions. Unfortunately, many service centers lack the tools they need to deliver high-quality services in a timely fashion. In this webcast, Michelle Earley, USAJOBS Program Manager at OPM, and Stephanie Wade, Director, Innovation Lab at OPM, will discuss how they are transforming USAJOBS, the federal government's official jobs site to improve the hiring process and elevate the level of customer service that applicants receive. The transformation is comprehensive, involving the adoption of human-centered design principles, the use cloud-based DevOps to create new services, and the modernization of foundational technology, including the cloud.

  • Improve Agency Processes -- Focus Here First

    View this on-demand presentation to learn how agencies can use process improvement to put the U.S. Digital Services Playbook into action. Leading experts used real-world case studies to illustrate how Business Process Management (BPM) can help agencies save resources and meet customer expectations, regardless of location, device, or communication method.

inside gcn

  • NIST cloud-based storefront

    NIST wants to consolidate its e-commerce in a Salesforce cloud


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