A report by Forrester Research, “Transform Government from the Outside In,” recommends four ways digital government can increase citizen satisfaction.
Crisis Text Line provides a glimpse of the possibilities of a successful next-generation 911 implementation.
Wearable technology creates more points of access on agency networks that not only create security issues but also drain bandwidth and hamper performance.
The Tennessee Department of Correction launched its Felony Offender Search mobile app that lets citizens look up information about past and present Tennessee felony offenders from their mobile devices.
Mobile managers at the Oak Ridge National Laboratory chose a Citrix solution for mobile device management because it gave them the opportunity to not only move to a central platform but also expand capabilities for users.
The Canadian city of Surrey is the first to use Watson’s natural language-based cognitive computing technology to improve 311 responses.
A Code for America incubator alum, Textizen lets users send, receive and analyze text messages to promote citizen action, engagement and behavior change.
The Department of Defense has recently approved derived public key infrastructure credentials on BlackBerry devices.
Agency wants to provide mobile access to Standard Reference Data for a wide range of users.
Lakewood's iLoc8 uses WebRTC for two-way multimedia communication between smartphone-using citizens and emergency call centers.
Chattanooga, Baltimore and Cleveland have recently opened their transportation data to allow Transit App to help citizens view all public transit options in real-time.
Customs and Border Protection will collect fingerprints and passport information and compare it to the same data that was collected when the traveler arrived in the United States.
The Latitude 12 Rugged Tablet is designed for mobile users in the military, public safety and emergency response.
A revised list of "leading edge technologies" for the Alliant 2 contract reflects the General Services Administration's vision for near-future IT.