Expanded work-from-home and remote work options, wider use of collaboration platforms and increased attention on digital government services and user experience are the most likely business processes, practices and investments to change post-COVID, according to a new report.
An automated, scalable system that detects potholes and alerts 311 operators to them so they can quickly dispatch repair crews is saving the city up to $20,000 a year in claim costs for damage from potholes.
The Cybersecurity and Infrastructure Security Agency is prepping state and local governments for the final rounds in the fight to secure their election critical infrastructure, according to the agency's top risk manager.
To “pause the bleed of growth” at the California county’s 40-plus departments, the CIO’s office set up a central cloud platform to help it broker IT resources.
States must get ahead of potential pitfalls in their legacy systems and deliver key systems and agile services that citizens can rely on.
California Employment Development launched a new ID.me identity verification process designed to expedite the process of verifying claimants’ identities, reduce the build-up of claims requiring manual review and crack down on fraud.
Inspectors with the North Carolina Department of Transportation can now use unmanned aerial systems to examine the underside of bridges to better analyze the bridge’s integrity and identify possible problems.
Resources to limit the spread of misinformation and defend against cyberattacks are available for free to election organizations.
Working with the local Code for America brigade, Baltimore’s Health Department built a new contact management system that saves hundreds of hours when checking in on senior care centers during emergencies.
The digitization and transcription of historical land records helps leverage the investment local governments have already made to store, maintain and make those records available to the public.