Outdated systems have contributed to delayed payments and false fraud accusations, but modernization also has brought automated decision-making that sidelines legitimate applications.
TranSEC delivers real-time estimations of street-level traffic that engineers can use to manage citywide traffic flow.
State election officials are working to codify many of the pandemic-specific changes that broadened ballot access over the past year, but some face an uphill battle.
More than any other single change, digitization can make a government more resilient in the face of disruption.
Wastewater-based epidemiology offers an early warning signal that the SARS-CoV-2 virus, which causes COVID-19, is present in a community.
Digital-first solutions can boost local governments' revenue, foster community development and improve overall user experience.
When King County’s work-from-home orders went out March 3, employees were already accustomed to using Office 365 to work onsite, in the field or at home and to access all their files and get email phone calls.
The new funding is intended to help reduce a 12-month backlog in vulnerability assessments for state and local agencies.
State and local government finance and administrative departments are struggling to support telework.
For agencies that must maintain in-person customer service, it makes sense to invest in technology to make visits safer, painless and more efficient.