In New York, it's share and share alike

Everything James Natoli, chairman of New York state's Technology Office, needed to know about his job he learned in kindergarten.

Everything James Natoli, chairman of New York state's Technology Office, needed to know about his job he learned in kindergarten. Managing a state information technology budget of more than $500 million and dealing with 60 state agencies, Natoli said he realized the most important part of making things work is sharing: sharing information, sharing responsibilities and sharing the credit when things succeed.Of course, Natoli also is aware of the impression his office must provide to keep pushing the state's technology envelope.'We want agencies moving in the same direction, and to do that we bring them to the table and let them be a piece of the puzzle,' Natoli said. 'With a state the size of New York, you have to have a collaborative effort to get anything done.'Natoli uses a collaborative approach for almost every major project his office undertakes. One of the best examples is the state's electronic government initiative. Not only are agencies being asked to recommend what services need to be online, but Natoli's office also is holding local outreach sessions and resident focus groups.'We want to make sure the state portal is what the residents want and not what the government wants to give them,' he said. 'We are driving this like we drove' the year 2000 date rollover.Will Pelgrin, the executive deputy commissioner for the Technology Office in Albany, meets with other agency deputies to discuss the initiative's progress every three months.Natoli, who has held his position since 1995, also takes the sharing route a bit further, expecting it to pervade large agencies so they will work with small ones.'We want to build cadres in functional areas so if a larger agency is doing something that a smaller one wants to do, the smaller one has somewhere to go to learn,' Natoli said.Beyond the e-government initiative, the office's top priority is closing the digital divide for disabled persons, residents in rural areas and for those who do not have access to technology.New York hired a disability expert two years ago to implement policy so all agency Web pages are accessible. Natoli said all state Web sites are Bobby-approved. Bobby is a tool from the Center for Applied Special Technology of Peabody, Mass., that analyzes Web pages for their accessibility to people with disabilities.The Technology Office also focuses on security and privacy. Natoli hired Laura Iwan as the statewide security officer, and each agency has a security officer who works with Iwan. This made dealing with a systems intrusion such as the Code Red worm less troublesome because there was a central contact at each agency to make sure the necessary patches were applied, Natoli said.Also, the Legislature passed a law this summer to allow certain security information to be exempted from the state's Freedom of Information Act.The office's next major project is to outfit the state with a public key infrastructure, which would include digital signatures. Natoli's office released a request for proposals in June and bids were due Aug. 17.'While other states also are doing a great job, we like to think we are leading the way in terms of e-government,' Natoli said. 'There is a lot of excitement among each unit because we really enjoy what we are doing.'XXXSPLITXXX-Next year, New York residents will be able to get a bird's-eye view of their state while sitting at their computers. The statewide digital orthoimagery program, which started in 2000 as a pilot and became official in 2001, is taking aerial photographs of the entire state at resolutions of 1 and 2 feet. For this project, aerial cameras take 1-foot resolution pictures from an altitude of 7,200 feet. The 2-foot resolution photos are taken from 14,400 feet.This program is a part of the state's push to use geographic information systems to make digital maps. New York later will add data layers to its GIS, so state agencies, local governments and residents can use them for health studies, crime analysis, emergency response planning and tax assessment.Last December, New York awarded a two-year, $6 million contract with three one-year options to Vargis LLC of Herndon, Va., to perform the orthoimaging.The digital maps provide state agencies with standardized data and reduce cost, said James Natoli, chairman of New York's Technology Office.Vargis is providing the aerial photography data in formats suitable for input into three brands of GISes: ArcInfo and ArcView from Environmental System Research Institute of Redlands, Calif.; InterGraph from Intergraph Corp. of Huntsville, Ala,; and MapInfo from MapInfo Corp. of Troy, N.Y.There is only a two- to five-week window for Vargis to gather the aerial photographs. The window occurs after the snow melts and before the trees start blooming. The plan is to photograph 25 percent of the state each year. This past spring, Vargis took photos of 12,300 square miles of the Hudson Valley area and Long Island.Natoli said New York plans to use special gaming software to let site visitors virtually fly through the state using GIS images. He would not elaborate on the type of game software or the maker.

Related Links

www.state.ny.us

Who's in charge

James Natoli

Chairman, Technology Office


William Pelgrin

Executive Deputy Commissioner, Technology Office


Pete Poleto

Director, Data Center Operations


Brian Digman

Director, Statewide Network


Laura Iwan

Statewide Security Officer


Peter Bellinger

Deputy Commissioner for Policy for the Technology Office

Major projects

  • Human services network upgrade. The Technology Office is upgrading more than 1,200 locations and more than 50,000 devices for four offices. Upgraded hardware will include WANs, routers, switches and circuits.

  • Electronic commerce. The office's largest project will put more than 560 transaction services on the state portal. So far, 170 are online.

  • Data consolidation. Over three years ending in July, the office consolidated 18 data centers into three, with a command center to open next August. The centers provide improved storage and capacity for state agencies.

  • Public-key infrastructure. The office released a request for proposals for a vendor to provide authentication, confidentiality and electronic signatures for all state agencies.

  • Wireless LAN. This fall, a draft RFP will be released to provide a wireless LAN for all agencies.
  • IT spending

    Source: New York Technology Office

    'We want agencies moving in the same direction and to do that we bring them to the table and let them be a piece of the puzzle,' said James Natoli, chairman of the Technology Office. 'With a state the size of New York, you have to have a collaborative effort to get anything done.'













    All for one











    Central security













    Flying high









    X
    This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
    Accept Cookies
    X
    Cookie Preferences Cookie List

    Do Not Sell My Personal Information

    When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

    Allow All Cookies

    Manage Consent Preferences

    Strictly Necessary Cookies - Always Active

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Sale of Personal Data, Targeting & Social Media Cookies

    Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

    If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

    Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

    Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

    If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

    Save Settings
    Cookie Preferences Cookie List

    Cookie List

    A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

    Strictly Necessary Cookies

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Functional Cookies

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Performance Cookies

    We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

    Sale of Personal Data

    We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

    Social Media Cookies

    We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

    Targeting Cookies

    We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.