Government organizations trail the corporate world in making use of business analytics, but they can use their own data to influence agency decisions on financial, personnel, policy and other matters.
The White House and Congress aren't the only government organizations pushing for transparency in their operations and availability of their data. States and municipal governments also are making use of business analytics tools and flexible websites to keep the public apprised.
The White House got the ball rolling with the appointment of federal CIO Vivek Kundra in March 2009. "I have directed him to work to ensure that we are using the spirit of American innovation and the power of technology to improve performance and lower the cost of government operations," President Barack Obama said in the press release.
Now states such as Virginia are following suit, reports Government Technology.
Predictive analysis has a growing role in government
Cops, collection agencies turn to data analytics
a new websiteVirginia Performs
- In Miami-Dade County, Fla., employees create internal efficiency reports and publish information online using business intelligence technology. The county's recently updated analytics software allows more than 1,000 users from about 42 departments to consume or create custom reports using departmental statistics and data. The public data includes daily jail population figures, which the Miami Herald newspaper uses.
- A predictive analytics deployment system used by the police department in Memphis, Tenn., is credited with reducing the city's crime by 31 percent since 2006. Officers can analyze incident patterns and forecast where the high crime rates will be. Using the mapped data, officers can decide where to dispatch resources and how many officers to send.
- New York state is using business analytics tools to help citizens find jobs. In October 2009, the New York Labor Department began to manage its Skills Matching and Referral Technology, a Web-based system that matches a job-seeker's skills on a resume with those requested by businesses in the state job bank.
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