AI-driven 911 translation saves first responders time, money

A Louisiana parish has turned to the technology to help translate emergency calls from a growing number of non-English speakers and amid a staffing shortfall.

By Chris Teale
October 26, 2023

AI bots are helping 911 dispatchers with their workload

Artificial intelligence is quietly revolutionizing non-emergency calls in 911 dispatch centers.

By Amanda Hernández, Stateline
October 17, 2023

State integrates 911 communications, data to improve emergency response

California is combining the data and notification capabilities of Rave Mobile Safety and RapidDeploy, allowing agencies to publish real-time incident data from their computer-aided dispatch systems to responders.

By Stephanie Kanowitz
September 27, 2022

When 911 calls require a mental health response

With the number of 911 calls related to mental health on the rise, a pilot in Durham, North Carolina, looks to integrate mental health case management into the city’s computer-aided dispatch system.

By Stephanie Kanowitz
June 27, 2022

Your daily read on state and local government

All eyes on the FCC as deadline for 911 overhaul approaches

By enforcing its z-axis requirements and moving toward nationwide deployment, the Federal Communications Commission can fundamentally transform national emergency response.

By Charles L. Werner
June 1, 2022

Your daily read on state and local government

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