AI and Automation

White House elevates CX with executive order

A Biden administration executive order looks to use tech to simplify and reduce friction in citizen interactions with government programs and services.

DOD, UMD to launch IC research center

The Applied Research Laboratory for Intelligence and Security will focus on basic and applied research for the security and intelligence communities.

County limits workers' comp claims with motion capture tech

Biomechanical data from motion capture cameras combined with a movement algorithm helps Monmouth County, N.J., detect falsified or exaggerated injury claims.

Glendale builds schedule optimizer for its police department

The city worked with Arizona State University to develop SmartBeats, a scheduling tool that optimizes the police department’s efficiency.

Sacramento tests AI-powered cameras for school buses

Buses in Sacramento will be testing stop-arm cameras and artificial intelligence-enabled software that capture and analyze driver behavior around stopped buses.

Data transparency helps builds public faith in police

Making reliable data available quickly to local communities can foster the transparency that builds trust between law enforcement agencies and the general public.

Virginia builds AI-, RPA-as-a-service offering for state agencies

Already deploying robotic process automation as a service, the Virginia Information Technologies Agency is working to offer artificial intelligence as a service to the commonwealth’s 65 agencies.

IRS’ bot shop streamlines IT services

Through early adoption of artificial intelligence and robotic process automation, UNS has strategically targeted IT support issues with RPA, specifically ones that require substantial resources.

Machine learning service streamlines data input for FDA

The machine-learning-as-a-service platform is a collection of cloud-delivered ML solutions, tools and technologies that accelerate the delivery of solutions that help the Food and Drug Administration deliver on its regulatory mission.

Census rebuilds construction data collection, analysis processes

By automating the classification of construction activities shown in satellite images, the Census Bureau has eliminated the need to manually collect and process data from thousands of survey responses.

Machine learning spots language disparities to improve COVID-19 tracing

Thanks to researchers at Stanford University, public health officials in Stata Clara County, California, can better predict individual’s language needs, helping contact tracers resolve cases faster.

States bullish on chatbots, report finds

Digital assistants helped states deliver critical information to constituents during the pandemic.

USPTO’s path from open data to AI

A foundation in open data laid the groundwork for the U.S. Patent and Trademark Office’s artificial intelligence journey.

Cybersecurity blind spot: AI’s inherent vulnerabilities

Artificial intelligence systems’ need for access to many large datasets often doesn’t align with current cybersecurity fundamentals and implementations.

Sharpening the focus for smartphone-based evidence

Researchers at Purdue University have developed a system that provides a faster way for people to share selected phone data with law enforcement, potentially speeding investigations.

Cutting through data silos to reduce unemployment

Using, cloud computing, data lakes and artificial intelligence, a nonprofit is helping states bring together previously siloed administrative data to better understand and resolve unemployment issues.

Long Beach tests traffic lights that respond to real-time congestion

The California city will test whether artificial intelligence-driven connected vehicle technology can alleviate traffic congestion and improve air quality.