Generative AI steps up as a ‘facilitator’
The Texas Department of Public Safety now uses a generative AI-powered chatbot to streamline procurement. And Polco is rolling out a tool to connect city leaders with survey data so they can see how they stack up against others.
Making AI better than us—What could possibly go wrong?
COMMENTARY | Trained on data scraped from all corners of the internet, today’s generative AI applications are rife with biased data. Developing a trustworthy AI framework requires cross-sector collaboration.
California looks to AI to automate health insurance enrollment
The state will use artificial intelligence after a pilot found it significantly sped up processing times.
‘Artificial intelligence is not innovation,’ it’s a tool. How governments use it will vary.
Some state and local governments may embrace AI wholly, while others may take a more measured approach. Either way, experts said, the competition to be first is moot.
Government employees need hands-on, standardized AI training
Having a properly defined list of terms helps get everybody on the same page, as does baseline training for every employee.
Election laws fighting AI deepfakes need to be targeted and adaptable, report says
The technology’s use in voter suppression cannot be underestimated, according to a report from the progressive group NewDEAL. It recommends how states can craft laws to combat the threat.
States look to AI for its potential to help with finances
Artificial intelligence holds promise for creating budget-saving efficiencies, aiding in audits and helping with compliance. But the emerging technology also poses challenges that could affect spending.
Supreme Court appears wary of restricting government action to control misinformation
The justices' skepticism in the case has state and local election officials breathing a little easier as they worry about misinformation efforts ahead of November elections.
With AI, anyone can be a victim of nonconsensual porn. Can laws keep up?
States around the country are scrambling to respond to the dramatic rise in deepfakes, a result of little regulation and easy-to-use apps.
Meet the newest member of your team: the chief AI officer
Federal agencies must hire a CAIO by year’s end. State and local governments could soon follow their lead, but some observers doubt that another C-suite officer is the best way to go.
AI tools lack ‘expertise’ for site selection
A recent study found that generative AI doesn't produce the same results as humans when helping businesses pick a city or state for a new factory or headquarters. It also doesn't explain how it makes its choices—a troubling finding, researchers say.
Statistical models vs. front-line workers: Who knows best how to spend opioid settlement cash?
A mathematical model designed to direct spending of opioid settlement funds is at the center of a debate over whether to invest in technology to guide long-term decisions or focus on the immediate needs of people in addiction.
How the procurement process can help agencies acquire responsible AI
Buying artificial intelligence is not just about setting new policies to manage emerging technology, but applying tried-and-true processes, one expert says.
AI could help clear food stamp backlogs plaguing some states
States are increasingly seeing it as a way to better process public benefit programs amid workforce shortages and outdated technology issues. But change can be incremental amid policy and money concerns.
Chicago is the latest city rethinking disputed technology that listens for gunshots
More than 150 U.S. cities use ShotSpotter, but a growing body of research shows that the tool has not succeeded in reducing gun violence, has slowed police response times to emergency calls and often did not lead to evidence recovery.
States clash over what responsible AI looks like
While some states are still establishing task forces and preparing to take advantage of the tech, others are more hesitant, warning of job losses and federal influence on a nascent industry.
Deepfake porn: The ugly side of generative AI, and what states can do about it
Policymakers are scrambling to rein in runaway deepfake content featuring nonconsenting victims in explicit images and videos.
FCC makes AI-generated voices in robocalls illegal
The move gives states new authority to crack down on AI-generated voice-cloning schemes.
Shining a light on shadow AI
Employees sometimes use artificial intelligence websites like ChatGPT to get more work done. But if they do so without approval, they may be putting their agency at risk.
AI misinformation a ‘whole new area’ for elections officials to deal with
Intergovernmental collaboration will be crucial in fighting the proliferation of AI deepfakes this election cycle, especially in helping voters navigate increasingly sophisticated robocalls and political ads.
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