BPM

E-file system makes life less taxing for IRS -- and citizens

The IRS' Modernized e-File system consolidates business e-returns and individual electronic filings from tax preparation services into a single system, saving an estimated $128.1 million in processing as well as an additional $35.7 million in paper storage costs.

Why agencies need a blueprint for shared IT services

By focusing on core systems, your downsized organization could become an expert at providing resources to other agencies, which could lead to new, highly focused growth.

E-government at work in Wayne County, Mich.

Faced with dwindling resources, Wayne County, Michigan officials had to take innovative steps in order to deliver quality, cost-effective taxpayer services.

5 steps to going from 'Flintstones to Jetsons'

With the county flat broke and the local automobile industry reeling from the economic downturn, Wayne County, Mich., got creative in leaving the IT Stone Age behind.

ERP, piece by piece

The outright failures of some ERP efforts and the dubious performance of others have prompted many analysts to question if there’s something inherently flawed in the idea of building large, centralized ERPs.

Air traffic control architecture taxis down the runway

The FAA is using a service-oriented architecture to enhance the sharing of air traffic information thorugh its next-generation System Wide Information Management program.

Software AG adds new BPM features to WebMethods

Software AG unveils WebMethods 8, adding more integration with BPM and SOA.

DOD employs Primitives to bring enterprise architectures into the future

The Defense Department’s Business Transformation Agency is working on a unified language that makes it easier to translate user requirements into a format that developers can understand to build systems that address user needs.

IBM plans to acquire business process software firm

Acquisition target makes products for business process management.

Consortium releases comprehensive new version of HR-XML

This the third version of a set of Extensible Markup Language-based schemas for human resources tasks and is a complete rewrite and expansion of earlier versions.

Judicial branch IT on trial

A pretrial services project in California provides a model for how to modernize federal courts — or at least some of its age-old processes — at a time when many federal courts would benefit from a technology overhaul.

5 pitfalls to avoid with performance management dashboards

Dashboards promise greater visibility into day-to-day agency operations, but poor data and lack of user involvement can spoil projects.

Patrick Pizzella | GovBenefits.gov: E-government vision realized

Since its inception in 2002, GovBenefits.gov has streamlined the benefits process, saving time for millions of people while connecting them with available benefits.

Green machines yield real savings

The benefits of using computer products certified as compliant with the Electronic Product Environmental Assessment Tool are significant.

Singapore's direct approach

Singapore pushes ahead with WiMax, faster broadband and a standard desktop environment.

Shawn P. McCarthy | The big picture on metadata

Metadata can help solve data management problems, if repositories have common rules.

Warren Suss | Infrastructure and the bottom line

Until federal infrastructure managers make a more direct, measurable case for their contribution to program-level performance, IT infrastructures will continue to be perceived as cost centers, not profit or value centers.