change management

How one city managed an IT staff consolidation

Lessons from Seattle’s years-long effort to consolidate IT workers from different city departments into a single agency.

Agencies opting for bots see more efficiency—and resistance

With enterprise automation saving thousands of work hours, IT leaders are looking for ways to introduce the technology to government offices.

Cloud adoption gains traction in states

Almost 90% of state CIOs said cloud use is picking up steam, according to the initial results of a survey by NASCIO and Accenture released this week.