Cloud and Infrastructure

How one city integrated mental health response into 911 dispatch systems

Operators in Austin’s 911 call center can use the computer-aided dispatch system to transfer calls not just to police, fire and emergency medical assistance – but also to mental health care.

Montana builds data-driven broadband coverage map

The state has contracted with LightBox, a real estate information and technology platform, to use its SmartFabric solution that integrates the company's core parcel, building footprint, address file and geocoding data with points of interest, cell phone location and tax assessor details.

States must lay tech foundation for cannabis growth

As states legalize marijuana, they need scalable systems that can handle the complexities of licensing, product tracking and registering buyers and sellers – not just for medical use but for the recreational use that may follow.

Avoid being held captive by ransomware with secure, reliable backups

After a ransomware attack, tiered recovery time objectives and a thorough, practiced plan can help agencies minimize downtime.

How the Army is embracing telework-friendly tech

The Army is expanding its use of bring-your-own devices through a pilot program that’s expected to initially focus on National Guard and Reserve components as it rolls out Microsoft 365.

Developing a successful government disaster recovery plan

As the number of natural disasters continues to increase and the cost of recovery exponentiates, DR planning will be vital to the continuity of government agencies at every level.

State CIOs focusing on cyber, digital services, connectivity in 2022

Cloud services, identity and access management and app modernization led NASCIO’s list of top tech tools.

Quantum computing is reality, not fiction. Here’s how agencies can prepare

Establishing supply chains -- infrastructure, network and security -- for quantum computing is a formidable and far-reaching task that must start now.

HPC helps scientists extract data from satellite and drone imagery

Oak Ridge National Laboratory researchers are using GPU-powered machine learning and high-performance computing platforms to optimize data extraction from satellite and drone imagery.

AWS launches Top-Secret West region

The new cloud region, more than 1,000 miles from AWS Top-Secret East, will give customers in the defense, intelligence and national security communities access to multi-region architectures for increased resiliency and availability.

Cloud.gov explores authentication service

The General Services Administration is creating an authentication service for Cloud.gov and other agency customers.

Lawmakers dig into FedRAMP security

Security weaknesses in the FedRAMP program were raised at a meeting between federal officials and lawmakers ahead of a vote to codify the General Services Administration’s Federal Risk and Authorization Management Program into law.

Data center backlash in Arizona town

Once happy to attract data center operators, officials in Chandler now say the data centers have not created enough high-quality jobs, use too much water and electricity and produce a constant hum that disturbs residents living nearby.

4 trends shaping government cloud use

Agencies look to cloud computing to help with compliance and sensitive workloads and as a platform for emerging technologies and maintaining data sovereignty.

How agencies can conquer generational technology skips

As many agency hardware update cycles were deferred during the mass telework period, IT teams must now interface with technology that is up to 25 times faster than what was current at the start of the crisis.

Glendale builds schedule optimizer for its police department

The city worked with Arizona State University to develop SmartBeats, a scheduling tool that optimizes the police department’s efficiency.

Pod security for 5G cloud infrastructure

CISA and NSA have issued guidance on strengthening Pod isolation by limiting permissions on deployed containers and implementing real-time threat detection.