IT Modernization

AI, data analytics star as biggest planned investments for 2023

An industry forecast sampled private sector companies to distill where they plan to make emerging technology investments.

How to keep a complex cloud and on-prem ecosystem on track

Keeping to a true north, taking an open or closed approach and managing the change will help keep modernization projects under control, state and local CIOs advise.

How one city’s IT team keeps up with rapid growth

Salt Lake City is adapting to new residents and workers by focusing on customer experience, easing hybrid work challenges and rethinking IT staffing.

Massachusetts moves from data center ‘hodgepodge’ to cloud-driven model

To modernize and standardize its infrastructure, the commonwealth is moving its data and applications from more than 20 data centers to the cloud.

Google looks to simplify mainframe-to-cloud migration

Dual Run for Google Cloud reduces the risk of transferring mainframe data and applications to the cloud.

County cleans up ‘a hot mess’ with cloud-based ERP and HR systems

By challenging “the way we always did it” and traditional procurement strategies, Dauphin County will replace manual, time-consuming processes with more efficient, problem-solving solutions.

Cities and states bristle over proposal to change how they report on finances

Congress is weighing a plan that calls for overhauling how state and local government financial data is made public, stirring worries about new costs for software and staff. But supporters of the revamp say it’s long overdue.

How one agency’s cloud migration smoothed the path for others

After Georgia’s Department of Revenue successfully moved operations from an on-prem data center to the cloud, other agencies are applying lessons from that migration to their own efforts.

NASCIO: States must ‘hyper-focus’ on IT modernization

The flood of federal funding combined with service delivery gaps exposed by the pandemic creates a modernization imperative, according to a new report.

Digital transformation requires ‘mentality shift’

Making government staff comfortable with change is crucial as post-COVID workforce pressures persist.

Massachusetts moves to modernize court IT systems

Gov. Charlie Baker signed legislation to overhaul IT operations and security for the commonwealth’s courts.

The late-mover advantage: Faster, more successful tech adoption

State and local agencies are reaping the benefits of their previous caution, skipping the need to work out some of the modernization kinks that their speedier, private-sector counterparts faced.

Mayor launches IT modernization to boost services delivery

Chicago’s new IT modernization initiative aims to improve operations and deliver more accessible and equitable city services.

States need to invest in unemployment systems, Labor secretary tells Congress

Labor Secretary Marty Walsh spoke with lawmakers about a week after the Government Accountability Office added the unemployment program to its high risk list of poorly performing government programs.

Code for America's CEO on this moment in civic tech

Amanda Renteria talks about the recent customer experience executive order, the non-profit's work in federal and state government service delivery and what's next.

New bill looks to modernize 50-year-old rulebook for federal-state cooperation

A new Senate bill would require updated guidance and a strategic plan on intergovernmental cooperation, specifically how agencies can give technical and specialized services to states and local governments.

Labor Department defends response to states' unemployment fraud

The department says it's working on fixes after criminals siphoned billions in improper benefit payments.