State and local leaders call for overhaul of nation’s 911 system
A group that includes mayors, police chiefs and state officials want to rethink who should respond to calls for help.
Dashboard tracks city’s mental health crisis response
Chicago’s new Data Dashboard focuses on the initial response to 911 calls, outcome and follow-up, while protecting the privacy of those receiving services.
Police are looking to algorithms to predict domestic violence
Law enforcement officers use various tools, from simple questionnaires to algorithms, as a way to prioritize the highest-risk crimes, but it is unclear whether they are effective.
How one city integrated mental health response into 911 dispatch systems
Operators in Austin’s 911 call center can use the computer-aided dispatch system to transfer calls not just to police, fire and emergency medical assistance – but also to mental health care.
When 911 calls require a mental health response
With the number of 911 calls related to mental health on the rise, a pilot in Durham, North Carolina, looks to integrate mental health case management into the city’s computer-aided dispatch system.
State DOT gets new operations center
Nebraska’s new State Operations Center will provide motorists with more timely information on travel conditions.
Mayors endorse emerging technologies at annual conference
City leaders staked out positions related to drones, public safety, broadband, renewable energy, blockchain technology and more at their 90th annual conference.
For mental crises, send a pro not the police?
Evidence from a pilot program in Denver suggests that providing mental health support for nonviolent emergencies can help reduce crime and save money.
NIST offers $1 million for next-gen incident command dashboards
Teams that use advanced technologies to improve the quality, usability and functionality of incident command dashboards for first responders can earn up to $1 million in the Command Dashboard Integrating Next-Gen, or CommanDING, challenge.
Smart cameras automate recording, boost police transparency
Upgrades to cameras in New Hampshire’s State Police cruisers and officer uniforms will simplify camera recording duties and ease uploading footage to secure cloud storage.
Driverless taxis hit city streets
California regulators gave Cruise the go-ahead to charge passengers to ride through San Francisco in its autonomous vehicles, but public safety skepticism remains.
FEMA leans into data science to ensure equitable disaster aid distribution
Many federal datasets are not disaggregated by race, ethnicity, gender, disability, income, veteran status or other demographics, limiting the agency's efforts to measure and advance equity.
All eyes on the FCC as deadline for 911 overhaul approaches
By enforcing its z-axis requirements and moving toward nationwide deployment, the Federal Communications Commission can fundamentally transform national emergency response.
Why government should do more to drive down the cost of prison calls
Incarcerated people are charged exorbitant rates to make calls or send emails, making it difficult for them to contact loved ones. But more connection with the outside world could help in reducing recidivism.
Biden says agencies will be ready for hurricane season. But a watchdog is warning of shortfalls
Federal responders will have what they need, president says. GAO says the government should do more to help local communities prepare.
How 5G can transform public safety
At this time, 5G technology is still finding its feet, but it has already proven its value in several life-saving situations.
How cities are trying to combat the nation's deadliest weather risk
Heat doesn’t get the same attention as hurricanes or wildfires, but city officials are paying more attention to it as hot temperatures become more common.
Robots enlisted for public safety missions
State and local responders are rolling out robots to help with situational awareness, disaster response and remote patrol.
Compromised email behind fake emergency data requests
Emails that look like they’re coming from law enforcement agencies have mobile providers, ISPs and social media companies turning sensitive data over to hackers.
1-in-6 election officials report being threatened
In addition, 77% of those surveyed said the harassment is increasing and that they need more support from federal and local governments, a recent report shows.
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