Records Document Management

Baltimore retools property management system

The Maryland city is modernizing its property management capabilities, making city-owned properties more visible to the public and improving property acquisition and disposition processes.

Cloud can help speed FOIA response

Centralized, cloud-based repositories that consolidate information make it easier for agencies to search for data needed to fulfill Freedom of Information Act requests.

County tests blockchain for vital records

A proof-of-concept in Riverside County, Calif., allows customers to select the records they need, authenticate themselves, pay for the copies and receive blockchain-secured digital documents within minutes.

Agencies’ online forms lack required interactive features

Modernized forms could help agencies reduce waste, increase efficiency and improve data collection, a new report says.

VA readies cloud-based data platform

VA Data Commons features computing infrastructure, co-located data and commonly used software services, tools, and apps for managing, analyzing and sharing data.

The Internet Archive has been fighting for 25 years to keep what’s on the web from disappearing – and you can help

Archiving government websites promotes transparency and accountability. Especially during times of transition, government websites are vulnerable to deletion with changing political parties.

How open data helps Boulder police, community tackle crime

The Boulder, Colo., Police Department’s new open data portal lets the public view and download crime data as part of an effort to boost transparency and reduce crime.

How the IT service desk can help agencies advance workforce modernization

Leveraging a tool like the service desk for HR processes can help agencies prioritize and fulfill employee needs quickly and efficiently.

What every state and local CIO should know about grant management

The right grant management solution can alleviate short-term administrative burden for workforces, promote long-term economic recovery for governments and future-proof digital transformation efforts.

UI modernization requires more than funding

States need more than a one-time cash infusion to support continuous modernization of unemployment insurance systems.

Treasury expands list of ‘Do Not Pay’ databases

Twelve databases will be added to the Treasury Department’s multiagency, governmentwide Do Not Pay portal.

Data matching flags suspicious unemployment claims

The National Association of State Workforce Agencies’ Integrity Data Hub has prevented about $243 million in improper unemployment insurance payments.

IRS floats plans to digitize more data

The agency wants to reduce its reliance on paper by extracting machine-readable data from poor-quality paper and digital images, improving document scanning and using artificial intelligence to improve workflow processes.

COVID raises the stakes for digitally accessible documents

Agencies that have made their websites and apps understandable to screen readers should be sure their PDFs also comply with accessibility standards.

Louisiana parish police move to cloud records management

The Orleans Parish Communication District in Louisiana is upgrading its digital public-safety records with a cloud-deployable system that will facilitate data collection and sharing.

Pandemic tests electronic records management

Between the rush enable more virtual collaboration, stalled digitization of archived records and managing records that reside in datasets, records management executives are sorting through new challenges.

Cloud simplifies services delivery for human trafficking victims

The Shepherd Case Management System is streamlining how the federal government processes claims and services for victims of human trafficking.