Social Media

TikTok should be banned in the U.S., FCC commissioner says

The commissioner’s comments are the latest in a long line of concerns about the social media platform’s Chinese ties.

The small Alabama city that’s gained 117,000 TikTok followers

Oneonta Mayor Richard Phillips’ video posts goofing around about local government and highlighting the town have attracted online fans and, in some cases, real life visitors.

States take new steps to stop election mistruths from going viral

To combat the rising misinformation threat, some states are bringing on cybersecurity specialists to comb social media and flag posts that spread falsehoods about the voting process.

Misinformation ‘harms nearly every element of election administration,’ committee report finds

State election officials said that they “need help at the federal level” to counter the threat.

Misinformation campaigns and threats are undermining confidence in U.S. elections, official says

The Cybersecurity and Infrastructure Security Agency is ramping up efforts to defend voting systems from outside intrusion, but the spread of online misinformation and threats against election officials still damage faith in the electoral process.

State attorneys general open investigation into TikTok

The bipartisan group of state officials wants to know if the social media platform with more than 1 billion users could be harmful to children and young adults.

COVID-19 messages make emergency alerts just another text in the crowd on your home screen

When emergency alerts are hard to distinguish from text messages and when they announce the availability of vaccines rather than an impending tornado, are they still emergency alerts?

Protect your agency from security risks on social media

The consequences of a government-managed social media account falling into the wrong hands can have far-reaching impacts both for government and citizens.

How the census will reach the new urban millennials

With young urban renters unlikely to respond to nudges by mail, phone or strangers at the door, the Census Bureau is developing social media and other internet publicity that will encourage potential respondents to log in and fill out a form.

How do your agency communications stack up?

Measuring digital communications is the first step, but benchmarking is also critical

Finding social posts that matter in emergency situations

Researchers have developed a toolkit that pulls posts from a certain geographic region, filters them based on specific keywords, examines clusters of posts and flags trending or unusual topics.

Doing more with social media

Despite government's increasing use of social media, many employees who work with the technology say agencies can use it more effectively.

Using Twitter to predict wildfires' air quality impact

Social media can be an inexpensive complementary data source for evaluating the effects of wildfires, researchers with the U.S. Forest Service say.

3 ways to inspire citizen engagement with social media

Creating authentic content, snackable videos and a consistent presence will help agencies boost engagement and get the most out of their social media investment.

Should government social media accounts be treated as critical infrastructure?

Social media accounts used for timely or sensitive communications should be subject to the same cybersecurity practices followed by the energy, transportation and chemical sectors.

Interior seeks social media management tool

The Department of the Interior wants a tool to help it manage its social media accounts through a single platform.